Community Engagement Coordinator

Overview of role

ILSC Education Group is one of Australia’s largest and fastest-growing language schools, known for the
quality, rigour and variety of programs that are tailored to best meet international student needs and
interests. ILSC Programs include General English, English for Academic Purposes, IELTS Preparation,
Cambridge Preparation, and a variety of engaging Elective classes.

As full-time teachers, Community Engagement Coordinators play a crucial role in engaging ILSC students in
their English language studies, ensuring best practice in L&T methodologies, classroom management,
assessment, and use of educational technology; being a successful mediator between a descriptive
curriculum and student goals and needs; supporting student academic progress and student satisfaction;
ensuring academic integrity at all times; working collaboratively and constructively within the teaching and
broader teams; completing all administrative and reporting tasks as required; and adhering to relevant ILSC
Policies and Procedures.

In addition to their teaching, Community Engagement Coordinators fulfill extra duties to further support ILSC
students and staff, including welcoming new students, developing an understanding of student and staff
societal goals, seeking out and building solid connections with community organisations, projects and social
initiatives that align with ILSC’s Mission and Core Values, and encouraging students and staff to build their
sense of service, involvement and impact through community outreach.
Community Engagement Coordinators will represent ILSC’s core values internally and externally, upholding
a collaborative and supportive staffroom ethos, and participating actively in sector Communities of Practice
and Special Interest Groups.

Community Engagement Coordinators are supported by the ILSC Head Teachers, work within a team of
national Community Engagement Coordinators, seek guidance from the National Community Outreach
Coordinator, and report to the campus Director of Studies. Community Engagement Coordinators are
engaged under the terms of The National Employment Standards (NES) and the Educational Services (PostSecondary Education) Award 2020.

Job Duties

The Teacher duties and responsibilities include but are not limited to the following tasks:
• Teach a variety of multimodal (face-to-face, online, and/or hybrid) ELICOS classes (teaching roster
and total weekly hours to vary based on operational need)
• Work collaboratively with ILSC Head Teachers and other ILSC Teachers
• Prepare and upload clear lesson plans prior to each lesson
• Perform periodical analyses of student goals and needs against set learning outcomes
• Embrace a principled communicative methodological approach
• Engage students in their learning through a student-centred teaching philosophy
• Enhance classroom learning and teaching by implementing new resources and technologies
• Provide students with regular formative feedback including writing tasks and summative academic
progress reports in accordance with ILSC guidelines
• Be alert to and escalate student welfare concerns as appropriate
• Complete all teaching-related admin accurately and within required deadlines
• Attend and actively participate in Session Meetings & Professional Development Sessions
• Actively contribute to ILSC’s positive learning ethos and inclusive, collegiate staffroom culture
• Commit to reflective practice (self/peer observations, engaging with ELT literature and trends)
• Participate in and represent ILSC in SIGs and CoPs
• Other related duties or projects as determined by the campus Director of Studies

The Community Engagement Coordinator duties and responsibilities include but are not limited to the
following tasks:

• Discover, ignite and strengthen student and staff passions and goals regarding social, civil,
environmental and charitable involvement and impact
• Seek out and engage with relevant and meaningful community initiatives and projects via social, civil,
environmental and charitable organisations that align with ILSC’s Mission and Core Values
• Collaborate with Community Engagement Coordinators across all national campuses to coordinate
and lead local and national community outreach events and projects based on student and staff
interests and passions
• Liaise with campus Activities Coordinators to synchronise school events and activities and contribute
to session Workshop and Activities Calendar
• Engage and encourage broad participation from students and staff in school-wide events
• Liaise with and engage other departments to ensure smooth coordination and running of events
• Collaborate with Marketing Team to help build ILSC brand awareness and sense of community social
responsibility, including managing local social media channels
• Connect with industry colleagues beyond ILSC to identify trends and best practice in meaningful and
effective community outreach
• Coordinate scholarship programs, fundraiser events, Student Ambassador program etc.
• Assist with weekly Student Orientation, Welcome Event and School Tour as required
• Other related duties or projects as determined by the campus Director of Studies or National
Directors

Key Selection Criteria

Education and Experience
• Recognised Bachelor’s degree (or equivalent)
• Trinity CertTESOL, Cambridge CELTA, or Cert IV TESOL (or equivalent)
• Excellent understanding of TESOL methodology, programs, and assessment practices
• Experience with online learning management systems and multimodal delivery
• Demonstrated focus on continuous professional development (English Australia CPD Framework and
NEAS CPD Points highly regarded)
• An active professional network outside of ILSC (desirable)
• Experience leading student engagement activities
Skills and Attributes
• Passionate about English language teaching and international education
• Passionate about corporate social responsibility and community outreach
• Excellent people skills and ability to engage students of all levels and backgrounds
• Sophisticated intercultural awareness and communication skills
• Strong verbal and written communication skills
• Willingness and flexibility to teach across different course types and levels
• Effective time management skills to meet sessional deadlines
• Ability to deal with unexpected issues and differing student needs
• Ability to problem-solve under pressure or escalate as required
• Excellent team collaboration skills
• Ability to work autonomously as well as within a team
• Excellent organisational, administrative and computer skills, including MS Office (MS Teams
desirable)
• Interest in social media & branding
• Excellent work ethic
• Professional appearance and demeanour
• Current Working with Children Check (as per state requirements)
• Full Australian work rights

About ILSC

A world leader in language education & vocational training, ILSC Education Group, which opened its first
language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing
educational experiences in Canada, Australia, and India, some of the world’s most attractive and popular
English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC
has become a world leader in language and career training and has grown to include 8 incredible locations
around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney,
Melbourne, and Adelaide, Australia.

In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100
years of combined experience delivering life-changing learning experiences to international students. Since
1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global
reputation for delivering top-quality English language programs. ELS now has the most extensive network
of on-campus English language programs and University partners, across the USA.
Our mission is to provide our global community with transformative learning, living and work experiences by
offering the finest language, career and higher education programs.

Our Core Values

· PASSION: To enrich & transform people’s lives
· INNOVATION: To evolve through creativity & diversity
· RESPECT: To treat everyone with compassion & dignity
· COLLABORATION: To build community & achieve more together
· INTEGRITY: To act responsibly & ethically in everything we do
In accordance with ILSC’s Accessibility Policy, ILSC is committed to providing a barrier-free environment