Full Time Front Desk Associate

Join Our Team at ImageCare Radiology!

At ImageCare Radiology, we offer a wide range of diagnostic imaging services across 20 locations in Northern and Central New Jersey. Our outpatient centers provide affordable, high-quality care in a patient-focused environment. Join our growing team and help us deliver exceptional medical imaging while advancing your career in a supportive, dynamic setting. Be part of a team that values your skills and contributions!

Schedule:

• Day shift: Monday - Friday, 9AM - 5:30PM
• Weekends as needed every other Saturday or Sunday. 

GENERAL DESCRIPTION OF POSITION

The Front Desk Associates will act as the representatives of ImageCare, interacting directly with our patients and providing excellent customer service and patient care. Responsibilities include checking patients in and providing all necessary paperwork upon arrival for their appointments.

The ideal candidate is reliable and professional, has excellent communication skills, and the ability to manage multiple responsibilities at the same time.

Experience and knowledge of the medical field highly preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Answering incoming and internal phone calls and taking messages.
2. Scheduling appointments for specific modalities. Confirmation of patient
appointments via phone calls.
3. Assisting patients and visitors with directions and answering questions.
4. Gathering insurance information, verification and copy of cards, change of address
information from patients and/or family members and referral documentation.
5. Facilitates patient flow by notifying the provider of patient arrival, being aware of
delays and communicating with patients and clinical staff.
6. Keeps medical office supplies adequately stocked by anticipating inventory needs,
placing orders and monitoring office equipment.
7. Protects patient confidentiality by making sure protected health information is
secured by not leaving PHI in plain site and logging off the computer before leaving it
unattended.
8. Must be familiar with company codes, “Red” (requires immediate attention and review
and “Green” (approved status) on the RIS scheduler.
9. Possess accurate judgement, especially handling charges and dealing with patient
accounts.
10. Versatile and willing to coordinate with and participate in, when necessary, all other
aspects of our other Business Offices and locations.
11. Responsible for collecting payment prior to exams as applicable, keeping an accurate
log of payment and accurate daily batch of credit card machines.
Perform any other related duties as required or assigned.

• Customer service: 1 year (Preferred)
• Medical office: 1 year (Preferred)

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
mentioned satisfactorily. 

Benefits:

• 401(k)
  
• Health insurance
• Vision and Dental insurance
  
• Paid time off
• Sick time
  
• Holiday Pay

Ability to commute/relocate:

• East Brunswick, NJ 08816: Reliably commute or planning to relocate before starting work (Required)

Flu Vaccination & Proof of MMR Requirement: It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot.

ImageCare Centers provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Salary : $18