What are the responsibilities and job description for the Implementation Project Manager (Healthcare Technology ) position at ImageNetLLC?
We are seeking a skilled Implementation Project Manager to oversee the planning, execution, and delivery of our software as a service (Saas) healthcare technology projects. The ideal candidate will have a strong background in project management methodologies, excellent leadership skills, and experience in project management of Saas models.
The Project Manager plays a crucial role in managing successful implementations for new and returning healthcare customers, is the primary point of contact for concurrent projects, and works within a cross-functional customer delivery model.
Responsibilities:
- Project management
- Detailed project plan management
- Ensure requirements are clearly captured and customer is positioned for success
- Ensure milestones and deliverables are met on time and of high quality
- Perform risk management and implement measures to correct
- Create and distribute pertinent information and status reports to management and customer
- Lead customer and internal calls
- Works independently to plan, monitor, and manage complex customer facing projects
- Applies business and product knowledge to address client requirements
- Collaborate with internal teams to deliver quality product and service
- Issue resolution and mitigation strategies based on data-driven decision making
- Build partnerships with customer counterparts
Qualifications:
- 5 years' experience managing multiple projects to successful completion, preferably in healthcare technology
- Experience leading large scale implementation projects
- Well-organized with a strong attention to detail
- Self-starter and accountable, with a track record of delivering strong performance
- Experience collaborating effectively across various levels and areas, internal and external
- Excellent written, verbal communication and presentation skills
- Strong interpersonal skills with a desire to understand and support the customer
- Demonstrated proficiency in Microsoft Office products and project planning tools (i.e., Microsoft Project)
Preferred Knowledge/Skills/Abilities:
- Project management certification or LEAN
- Understanding of healthcare payers, TPAs, and other key stakeholders in the healthcare marketplace
Work across multiple time zones in remote work environment
May require travel to client site or company headquarters – approx. 10-15%
Company Overview:
Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers.
The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance, and automation of claims operations for its clients. Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.
Imagenet LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
