What are the responsibilities and job description for the Membership Manager position at Imagination Station?
IMAGINATION STATION
Membership Manager
Full Time
Description
This position reports to the Chief Operations Officer and manages the membership program. This position requires an experienced professional, who is a top performer with outstanding organizational skills. This position is responsible for growing, managing and retaining the membership base for Imagination Station through sales, promotions and member events.
Responsibilities :
- Assist in developing and monitoring a budget
- Develop membership campaigns
- Maintain the accuracy of the membership database
- Accurately input all memberships into the membership database, print cards and ensure that members receive new cards within a timely manner
- Respond promptly to inquiries within 24 hours from prospective members and current members
- Working with Marketing, own the project of creation and update of membership and marketing material i.e., letters, new member welcome packs, newsletters, e-bulletins, fact sheet, membership directories, member listings, member questionnaires and brochures
- Coordinate special membership initiative offers and recognition programs such as sneak previews of traveling exhibits and member only events
- Develop and implement target market strategies for membership direct mail and telemarketing programs to recruit and retain members
- Create sales incentive programs for front desk staff
- Identify potential sources of new members and business opportunities
Requirements :
Imagination Station's mission is to serve our community by providing informal science education and fun in order to spark a passion for the sciences by combining interactive exhibits and educational programming.
Imagination Station, Pure Science, Pure Fun
All applicants must apply on-line at imaginationstationtoledo.org and submit a detail resume outlining job history and experience.
IMAGINATION STATION IS AN EQUAL OPPORTUNITY EMPLOYER
