Inside Sales Specialist (Remote friendly)

Overview

Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device.  Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues.

Why Imagine?

Imagine Communications offers a generous Medical, Dental, Vision and Life Insurance package and HSA and 401(k) options with company matching. We like to make sure all our employees are safe when travelling so we’ve got travel insurance covered too.  Employee Wellbeing is a priority for us, so all employees and their family have access to our EAP and Wellness programs, including LifeSpeak and Vitality. Volunteer in your community and we will pay for that too.

A Bit About The Role

An individual contributor as well as a team member, reporting to the Director of Inside Sales, Americas. The Inside Sales Specialist - Americas will have responsibility for a wide range of activities aimed at driving new sales and achieving targets in support of the Strategic and Regional Business Solutions teams in North America. 

• Pro-active reach out to new prospects and existing accounts via all channels (phone, email, online collaboration, etc)
• Promote Imagine Communications brand and product awareness through dedicated inside sales campaigns and associated efforts.

• Connect customers business needs with Imagine Communications solutions.

• Engage and collaborate closely with the Imagine Business Solutions teams to drive the sales cycle from conception through successful opportunity closure – including end customer needs assessment, opportunity/quote creation and revision, forecasting, PO acceptance, and post-sales follow-through to ensure total customer satisfaction.
• Accurate, proactive, daily data input for managing the real-time Sales opportunity database, reporting, and management via CRM (Salesforce) and other tools.
• Actively support and/or lead the Bid Management efforts in response to formal Requests for Proposal and related activities.
• Develop and maintain rapport with key Channel Partners and End Customers to become a trusted resource as a secondary point of contact.
• Work cooperatively with all functional departments internally including Legal, Finance, Professional Services, Product Management, Solutions Engineering, IT, etc.

• Develop an understanding and stay attune to business drivers and trends within the broadcast industry and across the broadcast segment.

• Capture and relay all customer feedback, competitive trends, and other relevant information from the field to the Sales team as appropriate.

• Follow the in-house sales business rules, practices, and policies.

About You

• Bachelor's degree and/or relevant job experience in Finance, Business, Marketing, or Communications preferred.
• Training and course work in strategic selling concepts desirable
• Strong attention to detail and follow-up skills with desire to build a career in Sales.
• Excellent organizational, written, and oral communication skills.
• Ability to communicate through all mediums (verbal, listening, written)
• Aptitude for continuous development of sales skills and product knowledge
• Highly organized, with effective time management skills
• Ability to work independently.

Celebrating difference, together stronger

At Imagine Communications, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our customers, our employees, our products, and our communities.  We are committed to providing an environment of mutual respect.  Imagine Communications is proud to be an equal opportunity workplace and is an affirmative action employer.