Director of Practice Relations

Job Description

Job Description

Job Profile

Job Title : Director of Practice Relations

Location : Buffalo, NY

Hire Type : Direct Hire

Pay Range : $120k / yr

Work Model : Hybrid

Recruiter Contact : Amy Dugenske I adugenske@imaginestaffing.net I 716-256-1289

Nature & Scope : Positional Overview

Are you a dynamic leader with a passion for driving operational excellence and fostering strong physician relationships? Our client is seeking a Director of Practice Relations to lead strategic priorities and ensure seamless front-end revenue cycle processes. In this Direct Hire role, you will oversee centralized billing operations while serving as a vital liaison between their organization and physician practices, strengthening communication and collaboration. If you thrive in a fast-paced environment and are eager to make a meaningful impact, apply today to join their team!

Role & Responsibility :

Tasks That Will Lead To Your Success

• Acts as staff resource and role model for ethical, professional conduct; Has the ability to provide guidance on processes within assigned physician practice revenue cycle areas.
• Monitors professional revenue cycle processes and identifies areas in need of improvement.
• Participates in the hiring, onboarding, and ongoing training processes of physician practice revenue cycle personnel.
• Evaluates and responds to organizational and patient needs to ensure internal and external customer satisfaction.
• Aids in tracking qualitative and quantitative key performance indicators at the physician practice level, as well as conducting root cause analysis to determine the source of performance issues.
• Delegates duties and projects to appropriate staff, and monitors for accurate and prompt completion.
• Stays apprised of all relevant regulations, standards, and directives from regulatory agencies and third- party payer.
• Stays apprised of changing healthcare trends and leverages technology and automation to develop and deliver new products and services to customers.
• Demonstrates knowledge of safety policies and procedures and actively maintains a safe and positive work environment.
• Carries out other assignments or special projects as required.
• Practice Liaison Team : Develop and leadership over a team of practice liaisons who coordinate between practice management and Revenue Cycle Billing vendor partners on opportunities for process improvements to improve patient financial experience, increase collections, and identify efficiencies.
• Enrollment / Credentialing Team : Development and leadership over a team of credentialing specialists who coordinate between providers and credentialing vendor partner on opportunities to make the process consistent across all entities, identify efficiencies, and improve the credentialing experience.
• Financial Clearance Team : Development and leadership over a centralized team to provide core financial clearance function “services” to practices. For decentralized functions, establish a standard of excellence, metric reporting mechanism, and accountability feedback loop to drive consistent operations and patient experience.

Skills & Experience

Qualifications That Will Help You Thrive

Salary : $120,000