What are the responsibilities and job description for the Implementation Trainer position at ImagineSoftware?
Job Details
Description
Implementation Trainer
How this Role Makes an Impact
The Imagine team is growing our client base, and we are inviting a passionate Implementation Trainer to come join our team! The Implementation Trainers are assigned clients who are ready to convert to the Imagine billing software, and they provide technical training to each client during the implementation process. Our Implementation Trainers ensure our clients can transition to a faster, automated medical billing system with care, support, and ease!
The Imagine team has a reputation for excellence, and we will provide you with the tools needed to succeed in this role. This is an ideal position for someone who enjoys teaching technical concepts during an implementation process to a variety of audiences. Office billing experience and a background in healthcare and/or technology is required for success in this role and to effectively make an impact for our clients. We are an innovative company that evolves quickly, so come ready to learn at a fast pace!
Essential Duties
- Be the leader for all technical product training needs and programs for accounts assigned
- Design and develop training materials, schedules, and agendas
- Provide technical training (onsite or via web) to assigned accounts and new employees
- Support new clients during the implementation process and during transition to Client Services Department
- Train trade show participants so that they are knowledgeable on all products
- Maintain all training materials in line with product enhancements and updates
Education and/or Experience Needed
- BS/BA in Healthcare or Computer/IT related degree
- Minimum of 2 years of office billing experience
Qualifications You Must Have
- Excellent verbal and written communication skills
- Excellent presentation and leadership skills
- Healthcare/billing processing operations
- Ability to work independently to meet deadlines and manage multiple projects
- Strong interpersonal and organization skills
- Excellent problem-solving skills
- Ability and willingness to travel on short notice
- Flexibility to work with internal groups and external users.
- Basic-to-Intermediate level knowledge of SQL, database environments, and code trouble-shooting preferred
Employment Type
- Full-Time, Exempt
Reporting Structure
- Director of Training
Work Environment
- Working conditions are normal for an office environment. Travel is required up to 50% of the time.
At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it’s the right thing to do. If you share these values, you will find a home at ImagineSoftware.
Qualifications
Salary : $65,000 - $85,000
