Application Systems Analyst

Job Title : Application Systems Analyst

Employment Type : Contract

Employment Duration : Thru August 1st, 2025

Working Location : Hybrid onsite in Seattle WA, Everett WA, or Boise ID

Required Core Hours / Time Zone : PST or MST

Pay Range : $40-60 / hour

Notable Benefits : Elective health insurance options available

Work Authorization Requirements : Please note that this position is not eligible for candidates who require current or future visa sponsorship.

JOB DESCRIPTION :

We are seeking a highly skilled and detail-oriented Application Systems Analyst to join our Technology team. This role is crucial designing, implementing, and maintaining applications that support our banking operations and ensure efficiency, security, and compliance. The person in this role will serve as a subject matter expert for the assigned application(s) and a strategic partner with business lines and Business Systems Analysts to bridge the gap between business needs and technology solutions.

The Application System Analyst will be responsible for understanding business requirements, designing and implementing application configurations, and ensuring alignment of technical solutions with strategic business objectives. The Application Systems Analyst will collaborate with vendors and cross-functional teams to deliver reliable and scalable solutions tailored to the financial industry.

Successful Application Systems Analyst must :

o Lead by example.

o Develop productive relationships with business and technical leaders across the bank.

o Reflect our corporate values and ethics, including integrity, teamwork, ownership, simplicity, discipline, service, and kindness.

o Assist the manager in optimizing operational effectiveness, productivity, and efficiency.

o Ensure a high level of customer satisfaction by delivering excellent service.

KEY FUNCTIONS :

Application Design, Development & Support :

Partner with Application Engineers to design and optimize banking applications, including core banking systems, deposit platforms, loan processing platforms, document management platforms, file transmission, ITSM platforms and payment gateways to meet client specifications.

Analyze and gather requirements to perform application configurations that meet stakeholder needs.

Participate in application installations, upgrades, and integrations.

Troubleshoot technical issues, perform root-cause analysis, and provide timely resolutions.

Provide post-deployment support to ensure seamless operations.

Identify and resolve technical issues to minimize downtime and enhance system reliability.

Analyze customer feedback and transaction data to identify opportunities for improved functionality.

Technical Consultation :

Collaborate with business stakeholders to understand their requirements and technical challenges.

Provide expert guidance on product capabilities and recommend solutions that align with customer needs.

System Integration :

Collaborate with Application Engineers and third-party vendors to integrate new banking technologies with existing infrastructure.

Understanding of data exchange between core systems, customer-facing platforms, and back-office applications.

Collaboration & Communication :

Act as a technical liaison between IT, business units, and external partners to ensure alignment with organizational goals.

Provide regular updates on application performance and project milestones to stakeholders.

Partner with vendors to drive operational and organizational needs.

Monitor and react appropriately to vendor alerts and publications.

May lead meetings as scrum master for smaller projects outside of the Enterprise Project Management Office (EPMO) scope.

Training & Documentation :

Create and maintain comprehensive technical documentation, user guides, and support materials.

Train end-users and internal teams on new applications and systems upgrades.

Deliver Exceptional Service :

Know the companys technology, financial products, regulatory climate, and functionality needs and use them to support business units in improving their products and services.

Maintain knowledge of Bank systems and processes to help with technical needs, projects, and audits.

Model integrity and professionalism, including personal appearance and conduct, banking industry knowledge, customer service and interpersonal skills, and value or needs-based selling techniques.

Ensure integrated, cross-departmental requirements planning for products, compliance, information, and functionality across departments efficiently to minimize the impact on business stakeholders.

Maintain relationships across the Company and develop a basic working knowledge of functional roles to support problem resolution and quality service delivery.

Protect the Banks Interests :

Manage daily operations, monitor applications' health, escalate / resolve issues, and ensure assigned work (i.e., general support, project, or product team) is completed promptly.

Utilize Agile methodology to track, monitor, and prioritize assigned work.

Complete and pass all assigned eLearning courses.

Avoid real or perceived conflicts of interest and maintain client privacy and confidentiality.

Train and support the team with product, technology, and operational knowledge.

BASIC QUALIFICATIONS :

Education / Skills / Training :

Bachelors degree in Computer Science, Information Technology, or a related field.

Proven experience as an Application Engineer, preferably within the banking or financial services industry.

Experience supporting Enterprise Document Management Solutions (OnBase preferred).

Knowledge in programming languages (e.g., Java, Python, C#) and database management (SQL, Oracle).

Familiarity with APIs, middleware, and system integration in a financial context.

Understanding of banking regulations and compliance requirements.

Experience with cloud-based banking solutions and platforms

Strong analytical, problem-solving, organizational, and communication skills.

Ability to share knowledge with colleagues.

Ability to solve problems, handle complex and confidential information, and work cross-functionally.

Knowledge of bank systems, including operating and network systems, with a strong desire to learn more about these systems and other technologies.

Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details.

Listening skills, understanding what people say, probing when appropriate, and helping them articulate their needs.

Must be team-oriented, self-motivated, and able to work with minimal supervision.

Physical Requirements :

Light intermittent physical effort.

Sit or stand for long periods.

Frequently transition from seated to upright positions.

Make repetitive hand and wrist movements.

Use vision for close, distance, peripheral, and depth perception and using a computer monitor.

Communicate verbally, over the phone, and via video chat.

Occasionally reach, move objects above the head or below the waist, and lift / carry objects

up to 20 lbs.

Occasionally stoop, crouch, bend, or kneel.

Working Conditions :

Typical office conditions.

Adept at using a smartphone to monitor activities while outside the office.

Travel may be required.

Contacts and Relationships :

o Supervisory Relationships : Reports directly to and works under the supervision of the Applications Service Manager.

o Organizational Relationships : Daily contact with bank staff; develops relationships with Information Technology staff and works closely with Department Heads and Senior Management, as needed.

Please Note : Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Please note this job description is not designed to cover or contain a comprehensive list of duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

iMatch values diversity and is committed to providing equal employment opportunity for all employees and all applicants seeking employment. All employment decisions at iMatch are based on the candidates or employees capabilities and qualifications without regard to race, color, creed, religion, sex, sexual orientation, gender expression or identity, age, national origin, citizenship, veteran, military, or marital status, sensory, physical, or mental disability, genetic information or any other status or characteristic protected by applicable law. If you need assistance and / or reasonable accommodation due to a disability during the application or recruiting process, please contact info@imatch.com.

Salary : $40 - $60