What are the responsibilities and job description for the Sr. Unified Communications Engineer - IMC0769 - Security Clearance Required position at IMC (Innovative Management Concepts, Inc)?
The Senior Unified Communications Engineer assists with UC platform development, design, and support, and will understand business processes and develop unit and integration test scenarios in accordance with system requirements and business process changes. The position provides central support to core systems, designs, configures, installs, manages, and troubleshoots Genesys hardware and software. This position is 100% on-site with no remote work available.
Work Location : Completely on-site in Honolulu, HI.
Basic Required Qualifications and Skills : Note : These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered.
- Bachelor’s degree from an accredited institution of higher learning. Experience may be substituted in lieu of a degree.
- 6 years of Unified Communications (UC) Network Engineer Experience to support integration and Operations and Management (O&M) operations, including upgrades.
- At start date, must possess current IAT Level II Certification in ACTIVE status.
- Fully understand UC fundamentals and advanced features with strong, hands-on experience with the Genesys framework (configuration, routing strategies, etc.).
- Strong background with Oracle SBC.
- Experience with :
Cisco Unified Communications Manager (call routing) and or Avaya Aura soft switches.
SIP Trunking / Internetworking & troubleshooting.
Desired Qualifications and Skills : It is desirable that the candidate have the following qualifications :
Essential Duties and Responsibilities : This position will include, but is not limited to, the following tasks :
Salary and Benefits Information :
Please see the salary information listed at the beginning of this document, which is not a guarantee of compensation or salary. All salaries will be based on relevant experience, geographic location, and position and / or contractual requirements, which could fall outside of the listed range. For more information about IMC’s benefits, please visit our website at https : / / www.imcva.com / about-imc / careers.
Background Information :
Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in : IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud / hosting services, software development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at www.imcva.com.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Salary : $120,000 - $125,000
