Instructional Designer III

Instructional Designer III

IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Job Reference Number: UBRJP00027857

Location: New York, NY 10007

Job Type: Contract

Responsibilities:

• Creating instructor-led training events.
• Inviting teams to ITL and ensuring they are prepared for the event (e.g., have access to sandbox, SFDC, etc.)
• Manage implementation of course curriculum, tracking participation of bout ILT and eLearning
• Following up with managers about participation and attendance
• Lead all instructor led training sessions for your dedicated training groups, ensuring accurate and complete training
• Host ongoing office hours and follow-up training sessions, as requested and required
• Gather feedback from participants and managers about the training via formal and informal methods and share with core implementation team
• Review adoption metrics with the central team and look for opportunities to drive long-term tool adoption
• In partnership with the central training team, support the creation of additional training materials and job aides
• Work closely with regional stakeholders to address their needs and resolve requests
• Simplify complex concepts through stories and examples
• Engage audiences both virtually and in person
• Be open to the hustle, we are a small team with great responsibility!
• Works closely with instructional designers and trainers to develop and update training curriculum.

Qualifications /Skills:

• 2-3 years of experience training in systems, particularly SFDC.
• Previous experience with sales or training sale teams a major plus
• Advanced understanding of the SFDC platform and its functionality.
• Ability to manage projects and deliverables within tight timelines
• Experience or knowledge of learning management systems (LMS)
• Ability to translate data from feedback to improvements to both content and process
• Bachelor's degree in relevant discipline.
• English fluency
• Experience in adult learning, training, design thinking and/or instructional design a plus
• Google suite experience (Docs, Sheets, Slides)

Schedule:

• Monday - Friday
• 40 Hours/Week
• 5 Days a week

Safety:

Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. An IMCS Group recruiter will confirm and share more details with you during the interview process.

IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.