What are the responsibilities and job description for the Claims Adjuster position at IMCS Group?
Description : About the Role :
As a US Claims Advocate, you will investigate, manage, and submit claims for compensation that occur throughout the region in connection with the client app. You will also work in collaboration with our third-party insurance partners with a focus on timely routing and escalation of claims. As a subject matter expert, you will assist with more complex inquiries while mentoring fellow associates on the team.
What You’ll Do :
- Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy
- Demonstrate critical thinking while adhering to client established claims processes.
- Apply existing knowledge to assist with higher complexity claims and insurance inquiries
- Accurately respond to inquiries received from carriers and other third parties
- Demonstrate customer obsession and solid understanding of client’s insurance policies when communicating with all partners
- Utilize strong written / electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal
Basic Qualifications :
Preferred Qualifications :