What are the responsibilities and job description for the Identity Management Consultant position at IMCS Group?
Job Title: IT Information Security
Division/Department: CC1355 Identity and Access Management
Duration: 6 months
Location – Chicago, IL
Job Description Summary
Serve as a member of the Bank’s IAM Operations team contributing to day to day responsibilities including worker on-boarding and off-boarding, fulfilling access requests, audit/compliance requests, troubleshooting incidents related to access, and providing strong customer service to end users and role owners. Skilled in IAM processes and technologies and collaborate with partners across the enterprise to drive operational efficiency.
Job Description: Responsibilities:
Point of Contact for all IAM support inquiries and escalations
Manage a ticket queue by prioritizing, assigning, and following up according to established SLO’s
Subject matter expert for all IAM policy, process, procedure, and technology
Facilitate and ensure timely completion of the Bank’s Quarterly Attestation process, and other required periodic processes
Handle access provisioning and de-provisioning tasks as assigned, adhering to established deadlines
Conduct tasks related to all layers of the account management lifecycle
Create and manage Roles needed to support the onboarding of new applications by the Bank
Assist with efforts to modernize and mature the Bank’s access management program and practices
Act as IAM liaison by building relationships and collaborating with key IAM stakeholders across the organization
Conduct ongoing training and outreach sessions with IAM team members, end users, role owners, and stakeholders
Identify and drive process improvements, self-service, and automation opportunities
Collborate with the IAM Development and Project team to identify defects, bugs, or enhancements to the IAM platform
Facilitate and coordinate UAT and validation activities for IAM and other related deployments and changes
Create, update, and maintain documentation of IAM procedures and processes
Workday, One Identity Manager (OIM), Active Directory, Azure, Active Roles, and ServiceNow knowledge
2-3 years of IT Support experience with a focus on IT Security and IAM
Knowledge, Skills & Abilities:
Must have outstanding communication (verbal, written, and listening) and customer service skills
Familiarity with IAM and IT security controls, protocols, and best practices
Ability to interact with all levels of management
Will require the ability to be a self-starter and to work independently as well as in a team setting
A high level of accountability, integrity, and dependability are necessary to perform this role
Requires a great deal of attention to details
Must possess excellent time, project, and people management abilities
