What are the responsibilities and job description for the IT FIELD SUPPORT SPECIALIST WITH TS/SCI POLY position at IMG Information Management Group, Inc.?
Opportunity :
- The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
- Conducts site surveys
- Assesses and documents current site configuration and user requirements
- Analyzes existing requirements and prepares specifications for hardware acquisitions
- Prepares engineering plans and site installation Technical Design Packages
- Develops hardware installation schedules
- Prepares drawings documenting configuration changes at each site
- Prepares site installation and test reports
- Configures computers, communications devices and peripheral equipment
- Trains site personnel in proper use of hardware
- Builds specialized interconnecting cables
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and / or vendor-manufactured fiber optic modems, multiplexer, fiber optic / Ethernet cables & telephone systems
- Updates technical drawings using AutoCAD software as needed
Qualifications :
Required Skills, Experience, and Education : Minimum education and experience level : High school / GED and a minimum of five (5) years of experience. Equivalent education and experience : Associates degree and two (2) years of experience.
Must have one of the following 8570 certifications : A CE, NET or Sec CE
Required Clearance : Candidate must have a TS / SCI / FSP clearance
About IMG :
Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
