What are the responsibilities and job description for the Transportation Coordinator position at img?
The Transportation Coordinator will be responsible for planning, assisting and coordinating transportation operations while maintaining a high level of service and responding to inquiries and concerns Position Responsibilities
Responds to inquiries from a variety of internal and external parties (e.g.
staff, parents, students, etc.) for the purpose of providing information, facilitating communication among parties and / or providing direction.
Assist with activities related to scheduling, dispatching, routing and tracking transportation vehicles from on-site, inbound and outbound fleet.
Assist with management of incoming / outgoing communications, including email and phone
Sends daily reports to appropriate parties
Use software tools, including CRM, for scheduling, maintenance and other applicable applications.
Make recommendations to Transportation Supervisor for cost savings and efficiency improvements by analyzing data and identifying trends / opportunities.
Ensure that transportation group provides excellent internal and external customer service.
The position requires the ability to plan and also respond quickly to develop and execute transportation solutions.
Adhering to all company policies, proceduresand business ethic codes
Other duties as assigned Knowledge, Skillsand Abilities
High School Degree or equivalent experience
Ability to read, understand and comply with the rules and regulations of the State and Federal DOT
Strong decision making and problem-solving skills
Highly organized with the ability to juggle multiple projects
Excellent customer service skills with the ability to interface with a variety of audiences, including phone and email etiquette.
Ability to multitask in a fast-paced, ever-changing organization
A superior work ethic
Desire to work collaboratively with colleagues
Excellent written and verbal communication skills Preferred Skills
Bachelor’s degree
Bilingual Physical Demands and Work Environment
Schedule will be Tuesday through Saturday, 2pm to 10pm. The ability to work flexible hours to include nights, weekends and holidays is required
Should be able to sit at a desk and computer screen in a shared office environment for 8 hours per day.
This role is considered essential and may be required to work during weather emergencies or business closures in order to meet operational requirements
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