What are the responsibilities and job description for the Application Engineer position at IMI Americas, Inc.?
Application Engineer
Department :
20701 - Commercial Operations
Reports To :
Senior Director - R&D & Application Engineering
FLSA Status : Exempt
Site :
Rancho Santa Margarita, CA
About IMI
IMI plc, the specialist engineering company, designs, manufactures and services highly engineered products that control the precise movement of fluids. Its innovative technologies, built around valves and actuators, enable vital processes to operate safely, cleanly, efficiently and cost effectively. The Group works with industrial customers across a range of high growth sectors, including energy, transportation, and infrastructure, all of which are benefiting from the impact of long-term global trends including climate change, urbanization, resource scarcity and an ageing population. IMI employs some 11,000 people, has manufacturing facilities in more than 20 countries and operates a global service network. IMI currently operates across three globally recognized Divisions : Critical Engineering, Precision Engineering and Hydronic Engineering.
About IMI
IMI is the world's leading expert in providing engineered valve, actuation, and control solutions that enhance performance and reliability in critical plant applications. Power generation, oil and gas production, petrochemical, and pulp and paper facilities worldwide all rely on IMI's high integrity control systems for the safety of their operations. With nearly sixty years of providing critical service applications to clients, IMI has over 2200 employees worldwide and revenue of approximately $600 million. This global organization has manufacturing facilities in the United States, the Czech Republic, Germany, India, Italy, Japan, and South Korea, with sales and services offices in over fifteen countries and representatives in over sixty other countries.
IMI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Position Summary
Application Engineers support both customers and our sales team regarding valves and components for energy plants.
They deliver the best possible technical and commercial solutions enabling our sales organization to meet the needs and expectations of our customers. You will develop and leverage an in-depth knowledge of IMI products and applications, our competitor's products, and the industry to support our efforts to increase sales and profitability.
Supervisory Responsibility
This position does not have any direct reports.
Responsibilities
- Provide direct customer support by conducting technical presentations and / or problem solving at customer facilities, conducting technical presentations at customer seminars, and attending technical review meetings.
- Provide support for our sales team by reviewing non-standard applications / products, interpreting specification requirements, reviewing P&ID & piping layouts, conducting technical risk reviews and field problem reviews, and evaluating deviation from standards.
- Providing material and training support for our sales team, including creating the value proposition for standard applications / products, creating customer-focused presentations, and training of our sales organizations.
- Leverage our technical advantage to increase sales and profitability.
- Participate actively in influential technical associations and publishing technical articles in leading industry magazines.
- Ensure that knowledge gained in the field from our customers or competitors flows to our Marketing and Development organizations.
- Contribute to the success of the company by identifying the needs of our customers and staying alert to changes from our competitors.
Qualifications and Required Skills :
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent domestic travel and occasional international travel will be required to visit other IMI facilities and customer sites.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate (office / cubicle environment with computers, fax machines and printers operating) to loud (manufacturing environment with large machinery operating).