Operations Director

IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

Overview:

Our Palmer location is a $50 million business focused on the manufacturing and development of cutting-edge products that serve a range of customers in the medical device and analytical instrumentation markets. Our products include electron multipliers, filaments, syringes, pumps, and valves. We employ 240 employees and aspire to be a market-leading provider of innovative and life-impacting technology, inspired by the creativity and curiosity of our employees and customers.

We are seeking an experienced and driven Operations Director to oversee Quality, Supply Chain, and Manufacturing functions at our Palmer site. The ideal candidate will play a pivotal role in driving operational excellence, ensuring seamless processes, and achieving performance targets while fostering a culture of continuous improvement.

Work Environment: This role is based on-site at our Palmer, MA location. 

Key Responsibilities:

• Leadership and Strategy: Provide strategic direction and leadership to Quality, Supply Chain, and Manufacturing teams, aligning departmental goals with overall company objectives.
• Quality Management: Oversee quality assurance processes to ensure adherence to industry standards and compliance regulations, driving initiatives that enhance product quality and customer satisfaction.
• Supply Chain Optimization: Manage end-to-end supply chain operations, including procurement, inventory management, and logistics, to ensure efficient and cost-effective workflows.
• Manufacturing Operations: Drive productivity improvements across manufacturing processes while maintaining safety, efficiency, and consistency. Ensure capacity planning meets demand forecasts.
• Operational Excellence: Lead initiatives focused on improving key performance metrics such as cycle time, throughput, and waste reduction, utilizing Lean, Six Sigma, or other operational methodologies.
• Team Development: Foster the growth and development of a high-performing workforce. Provide coaching, mentorship, and professional development opportunities.
• Budget Management: Develop and manage budgets for Quality, Supply Chain, and Manufacturing departments, identifying cost-saving opportunities without compromising quality or efficiency.
• Collaboration and Communication: Facilitate cross-functional collaboration to ensure seamless integration of processes and alignment toward achieving organizational goals.

Critical Competencies for Success:

• Bachelor’s degree in Engineering, Business Administration, Operations Management, or related field.
• 10 years of experience in manufacturing operations, supply chain, and/or quality management, with at least 5 years in a leadership role.
• Proven track record of driving operational excellence and achieving measurable improvements in quality, supply chain, and manufacturing performance.
• Expertise in Lean, Six Sigma, and/or other process improvement frameworks.
• Strong leadership and interpersonal skills with the ability to motivate and manage diverse teams.
• Exceptional problem-solving and decision-making skills.
• Proficient in data analysis tools and enterprise resource planning (ERP) systems.

What IMI Can Offer You

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs. 

See below for a general overview of our amazing perks and benefits:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching
• 14-week maternity leave at full pay following one year of service (Adoption benefits are equivalent)
• 4-week paternity leave at full pay following one year of service (Adoption benefits are equivalent)
• Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups 
• PTO, encompassing inclusive holidays 
• Career Development opportunities (IMI’s ‘Catalyst’ Program)
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Mental Health and wellness programs to support you and your family
• Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
• Free financial advisors, webinars, and classes through Charles Schwab
• Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position.  Reasonable accommodations may be made for individuals with disabilities.  Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.  

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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