Sales Associate-Grand Rapids. MI

Sales Associate (Aircraft Detailing Services)

Type - Full Time

Pay - $65-$75K annually plus generous profit share

About Immaculate Flight 

Immaculate Flight is a renowned provider of aircraft appearance and detailing services, committed to delivering unparalleled quality and excellence in every aspect of its operations. With a dedication to exceeding customer expectations, Immaculate Flight has grown to become a trusted partner for aircraft owners, operators, and enthusiasts nationwide. 

 
Immaculate Flight is a company that is built on its values. Our core values are: 

• SAFETY - I am accountable to the physical and psychological safety for myself, my team, and our clients.  

• TEAM - I understand that the whole is greater than the sum of its parts and therefore my actions are focused on those around me.  

• INTEGRITY - build trust by holding myself to high moral and ethical standards through honesty, humility and transparency. 

• GROWTH - I take on challenges, adapt, and learn from them while practicing an “above the line” mindset.  

• SERVICE - I contribute to the growth and well-being of the team and communities to which I belong. 

Our culture is one of teamwork, respect, and continuous learning. We believe in our employees and we invest in their development. We offer a variety of training and development programs to help our employees grow and succeed. We also offer a competitive benefits package and a supportive work environment. 

Here are a few specific examples of how Immaculate Flight lives its values and culture: 

• We have a customer satisfaction rating of 99%. This is a testament to our commitment to providing our customers with the best possible experience. 

• We offer our employees a variety of training and development programs, including leadership training, sales training, and technical training. This helps our employees grow and succeed in their careers. 

• We have a strong culture of teamwork and collaboration. We encourage our employees to work together to achieve our goals and to support each other along the way. 

• We are passionate about our work and we are committed to excellence. We take pride in what we do and we show up every day to give it our all. 

If you are looking for a company where you can be proud of your work, where you are valued and respected, and where you have the opportunity to grow and develop, then Immaculate Flight is the place for you. 

Summary 

We are seeking an enthusiastic and driven individual to join our growing team as a Sales Associate in Grand Rapids. In this role, you’ll support our sales operations and collaborate closely with the Sr. Director of Marketing and Sales to drive revenue and strengthen client relationships. 

You will play a key role in executing sales processes, identifying and qualifying leads, and supporting the broader team to enhance business performance. This position offers a unique opportunity to gain in-depth knowledge of our services, customer needs, and regional market dynamics. 

The ideal candidate is a strong communicator who thrives in a fast-paced, team-oriented environment and enjoys consultative selling. This is an excellent opportunity for someone looking to launch or grow a career in sales and contribute meaningfully to a high-performance organization. 

Essential Functions 

• Manage all inbound and outbound sales activities for Immaculate Flight, ensuring consistent and professional engagement with prospects and clients. 

• Serve as a key point of contact during the pre-sales process, gathering client details including contact, billing, and relevant background information. 

• Engage prospective clients using best practices across email, phone, and social channels to drive interest and convert leads. 

• Support the Sr. Director of Sales and Marketing by delivering data-driven insights and sales activity analytics via HubSpot. 

• Manage and move prospects through the full sales cycle, maintaining a healthy and up-to-date opportunity pipeline. 

• Assist with identifying key decision-makers within target accounts and share relevant insights in a timely and professional manner. 

• Accurately document and track all sales activities and maintain comprehensive records within HubSpot CRM. 

• Contribute to company-wide initiatives and collaborate cross-functionally to support broader sales and organizational goals. 

• Maintain and grow a personal book of business to support regional sales targets. 

• Foster strong, mutually beneficial relationships with clients and internal teams to deliver a seamless and exceptional customer experience. 

Schedule 

• Hours are 9am – 8pm, with an hour break for lunch.  Hours are subject to change with notice. 

• Schedule is 4 days on and 3 days off then 3 days on and 4 days off. 

Required Skills & Behaviors 

• Minimum 2-4 years experience in a sales support role or sales position. 

• 2 years Associate Degree or 4 year degree in sales, marketing or similar experience. 

• Excellent interpersonal, written, and verbal communication skills. 

• Ability to work collaboratively across functions to achieve desired results. 

• Proficiency in HubSpot. 

• Strong time management, organizational, planning, and follow-up skills. 

• A strong desire for continuous learning and innovation. 

• Efficient, organized, and capable of working both as a team member and independently. 

Organizational Relationships 

• Reports directly to the Senior Director, Sales & Marketing 

Travel Requirements 

• Minimal to no travel required unless the need arises and will be discussed with sales associate. 

Physical Requirements 

• Prolonged periods of sitting at a desk and working on a computer. 

• Must be able to lift 15 pounds at times.  

Benefits - 

• The first of the month following 30 days of employment, all full time employees will be eligible for a benefits package that will include Health, Dental, and Vision care
• All full time employees receive $25,000 in Life Insurance on day one at no cost
• All full time employees are offered short and long term disability insurance at no cost
• Paid Time Off (PTO) will begin accruing at hire and can be used starting the first day of hire
• Paid Sick Leave will be available in accordance to state law
• Company matched 401K plan (available after 1 full year of employment)

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Immaculate Flight provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Immaculate Flight complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has locations. This policy applies to all terms and conditions of employment, including, but not limited to: the hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Immaculate Flight expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Salary : $65,000 - $75,000