What are the responsibilities and job description for the Sales & Customer Support Representative - FULL TIME / ENTRY LEVEL position at Immediately Hiring!?
We partnered with brands to provide accessible communication tools to our community and households. Our Sales & Customer Support Representative plays an integral part in allowing customers to better navigate in their day to day lives. As a Sales & Customer Support Representative, you will assist us in creating a strong, positive impact in the community. We take immense pride in initiating, maintaining, and expanding relationships, sales, and customer communication with all customers enrollment process. If you're looking to join a rapidly growing company with a triumphant and positive environment, then a career with us is for you!
Responsibilities as a Sales & Customer Support Representative :
- Welcome new customers and provide an overview of the services offered, the enrollment processes, and ensuring that the consumer is qualified for the products
- Maintain high levels of confidentiality with sensitive client information
- Act as the primary point of contact responsible for handling all enrollment appointments
- Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve
- Empathize and deescalate consumer concerns with sincerity, understanding, and care
- Utilize provided tools and resources to effectively educate consumers on the benefits provided by our clients
