What are the responsibilities and job description for the Field Operations Engineer position at Immersion Graphics, Inc. (IGI)?
Job Description
The Commissioning Specialist/Field Engineer will lead, support, and interact with technicians, programmers, and customers. Key responsibilities include performing preventative maintenance services, routine testing, and problem diagnosis of integrated systems, reading and interpreting architectural drawings, electronic schematics, and blueprints, testing point-to-point functionality of systems and confirming signal flow for audio, video, and control, reviewing project Scope of Work (SOW) to ensure quality and completeness of installation, testing integrated systems and performing troubleshooting for AMX/Crestron and DSP systems, field installation of control programs (AMX/Crestron), writing code for DSP systems, making minor programming changes under the direction of an engineer or programmer, fine-tuning audio video systems to ensure optimal performance, configuring IP addressable devices to establish communication on a network, performing client training and final job documentation as needed, acting as a customer liaison in absence of Project Manager, creating, tracking, and completing a project Punchlist, traveling to various job sites required, communicating and interacting with colleagues and customers in a professional and timely manner, writing effective business communication and reports, utilizing test and calibration equipment, conducting user acceptance testing, conducting basic programming (Crestron/AMX) changes and troubleshooting issues, diagnosing complex system problems, configuring IP networking, setting up workstations (PC) on systems, installing and integrating innovative AV technologies from manufacturers such as Barco, Biamp, Christie Digital, Crestron, Extron, Middle Atlantic, NVIDIA, Poly, Samsung, Shure, Sony and Microsoft Teams, managing multiple projects while adapting to changing priorities, working and thinking independently to ensure deadlines are met, exemplifying organizational skill and attention to detail, ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools, and materials.
The Commissioning Specialist/Field Engineer will lead, support, and interact with technicians, programmers, and customers. Key responsibilities include performing preventative maintenance services, routine testing, and problem diagnosis of integrated systems, reading and interpreting architectural drawings, electronic schematics, and blueprints, testing point-to-point functionality of systems and confirming signal flow for audio, video, and control, reviewing project Scope of Work (SOW) to ensure quality and completeness of installation, testing integrated systems and performing troubleshooting for AMX/Crestron and DSP systems, field installation of control programs (AMX/Crestron), writing code for DSP systems, making minor programming changes under the direction of an engineer or programmer, fine-tuning audio video systems to ensure optimal performance, configuring IP addressable devices to establish communication on a network, performing client training and final job documentation as needed, acting as a customer liaison in absence of Project Manager, creating, tracking, and completing a project Punchlist, traveling to various job sites required, communicating and interacting with colleagues and customers in a professional and timely manner, writing effective business communication and reports, utilizing test and calibration equipment, conducting user acceptance testing, conducting basic programming (Crestron/AMX) changes and troubleshooting issues, diagnosing complex system problems, configuring IP networking, setting up workstations (PC) on systems, installing and integrating innovative AV technologies from manufacturers such as Barco, Biamp, Christie Digital, Crestron, Extron, Middle Atlantic, NVIDIA, Poly, Samsung, Shure, Sony and Microsoft Teams, managing multiple projects while adapting to changing priorities, working and thinking independently to ensure deadlines are met, exemplifying organizational skill and attention to detail, ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools, and materials.
