What are the responsibilities and job description for the Work Scheduler position at iMPact Business Group, Inc.?
Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan's 10 million residents is seeking a talented and self-driven individual for needs serving in the role of Work Scheduler for a 12 Month Contract opportunity. DUTIES : Will maintain awareness of multiple headquarters and provide recommendations to management regarding traveling crews, shift equipment, work overtime, and supplementing workforce with contractors. Works closely with the Long-Range Planner and uses work plan inputs (overtime, non-premise, paid absence, headcount, contractor / internal mix, and work mix) to ensure alignment between plan / schedule and financial targets. Will gather data from multiple sources to perform detailed analysis and provide explanations regarding work plan , plan and coordinate gas and electric workloads using a crew composition timeline for each week of work. The timeline is modeled to achieve optimal productivity, meet commitments, and deliver on operational and financial goals. Coordinates materials with Supply Chain, equipment and vehicles with Fleet Services, and equipment and resources with external parties and other internal , Team Leaders, fellow Schedulers, and Long-Range Planners to create a complete and accurate T-1 to T-0 (materials, operational employees, equipment).Plan and schedule construction, maintenance, and 'emergent' , employees, departments, and outside agencies to meet customer Essential Functions : Following and providing written and oral work instructions, typing, writing and taking notes, able to use standard office equipment, able to multitask (work on multiple tasks at once), communicate clearly with customers, contractors, and employees, staying calm and composed in high pressure situations or , tracks information, maintains logs / spreadsheet, and other similar technical , summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other areas of the Company, ; and information is furnished in a timely manner; decides to escalate important or emergency , assist in training of co-workers, and cooperate with other employees and , respect, high ethical standards and professionalism. Required Qualifications1 or more years of customer service or technical experience.One or more years of Utility (, Natural Gas, Electric, Renewables) experience or applicable knowledge.2 or more years of applicable experience.Proficient software skills with Microsoft Excel, Word, and PowerPoint. Preferred QualificationsProficient SAP (back office) (front office) , customer service and teamwork ; recognize material (including specialty / long lead time material); understand capabilities of vehicles, equipment and tools; assess number and type of crews required to complete work; and identify field conditions that drive job-specific prerequisites (scheduled outage, forestry, traffic control, etc.); understand order types, and differentiate between capital and O&M orders. Experience & EducationEducation Required : High School degree or equivalent Education Preferred : Some college
