What are the responsibilities and job description for the Customer Service Representative - Medical Industry position at iMPact Business Group?
Job Responsibilities
The Technical Customer Support Specialist will be responsible for:
- Providing technical support to field engineers, technicians, and product support personnel
- Answering phone calls, emails, and resolving customer issues
- Reporting issues in Salesforce
- Maintaining accurate records and reports
- Participating in customer training and education
The ideal candidate will have a strong background in technical support, excellent communication skills, and the ability to work in a fast-paced environment.
iMPact Business Group offers a competitive salary, structured tenure pay increases, and an uncapped commissions plan that provides unlimited earnings potential.