What are the responsibilities and job description for the Site Sales Coordinator position at Impact Environmental Group?
Are you interested in being part of a team that creates products that make a difference in the world at a company that embraces individuality and supports human growth?
About Us
IEG (Impact Environmental Group) is a growing family of companies that provides products and services to the global waste and recycling industry. This includes a variety of plastic & rubber molding, metal fabrication, plastic extrusion, and tarp systems. With locations positioned strategically around the US and Europe, each company in our portfolio plays a critical role in supporting the sustainability initiatives of our customers. Headquartered in Elgin, IL, Impact has grown into a premier manufacturer of Container and Compactor Parts helping our customers to ‘repair and not replace’ assets, reducing the environmental impact of new containers and compactors. Other companies that reside under the IEG umbrella consist of Midland Chutes, Roll-Tech, Northern Extrusion, Deroche, Tarp Depot LLC, Container Components and more.
Job Summary: The Inside Sales Coordinator plays a pivotal role in supporting the sales team and maintaining customer relationships. This position involves managing customer databases, processing orders, coordinating with other departments, and ensuring accurate and timely communication with customers and sales representatives. The role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Sales Support:
- Provide support to the sales team by assisting with order processing, tracking, and follow-up tasks.
- Act as a liaison between customers, sales representatives, and internal departments.
- Order Management:
- Enter and process sales orders, ensuring accuracy and timely completion.
- Track open orders and conduct weekly calls with customers to review order status and resolve any issues.
- Maintain open order logs and communicate regularly with customers about delays or delivery dates.
- Sales Coordination:
- Schedule and obtain Site Survey Requests.
- Create new quotes and update existing ones as needed.
- Collaborate with other departments for order scheduling, processing, and finalization.
- Assist with inventory allocation to ensure proper stock levels for order fulfillment.
- Reporting and Recordkeeping:
- Maintain organized sales records and report month-end goals to senior management.
- Prepare and deliver monthly sales reports.
- Assist with maintaining the ERP database to ensure data integrity.
- Continuous Product Knowledge:
- Stay updated on product information and industry trends.
- Communicate product knowledge to customers and sales representatives.
Requirements:
- Skills and Competencies:
- Detail-oriented with strong organizational skills.
- Excellent time management and multitasking abilities.
- Proficiency in Microsoft Office applications.
- Strong communication skills, both verbal and written.
- Experience:
- Previous experience in inside sales, sales coordination, or a related role is preferred.
- Familiarity with ERP systems and CRM software is a plus.
Education:
- High school diploma or equivalent; an associate's or bachelor's degree in business, marketing, or a related field is desirable.
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