Medical Office Manager

Join our Preventive Medicine and Cardiology Center team in White Plains and contribute to delivering cutting-edge quality care and exceptional patient experiences. Apply now to become our Office Manager/Administrator!

Job Highlights:

• Provide administrative and clinical services for assigned practice(s) in collaboration with Physicians.
• Ensure optimal operations, safety, and quality patient care while maintaining regulatory compliance.
• Manage financial and revenue cycle activities, including budgeting and expenditure oversight.
• Develop and implement policies and procedures to optimize practice operations.
• Oversee human resource management, including recruitment, training, and retention of office staff.
• Drive quality initiatives and enhance customer experience through patient satisfaction reviews and process improvements.

Responsibilities:

Collaborative Leadership:

• Direct and coordinate administrative and clinical services for assigned practice(s) alongside Lead Physicians.
• Provide day-to-day oversight and supervision to ensure optimal operations and patient satisfaction.
• Contribute to vision and strategic planning for practice growth and collaborate with marketing team.
• Promote organizational mission, vision, and goals.

Financial Management:

• Oversee daily/monthly expenditures and staffing.
• Ensure compliance with billing and insurance guidelines.
• Develop and maintain practice budgets.
• Provide explanations for budget-to-actual variances and take corrective actions as needed.

Operational Efficiency:

• Develop and implement policies and procedures.
• Monitor Key Performance Indicators (KPIs) and make improvements as necessary.
• Maintain inventory and supplies necessary for operations.

Human Resource Management:

• Recruit, interview, select, and hire personnel.
• Provide training, coaching, and development for office staff.
• Manage payroll and leave requests.

Quality Assurance:

• Ensure compliance with state regulations.
• Participate in designated programs and initiatives.
• Review patient satisfaction results and implement improvements.

Customer Experience:

• Act as a liaison between office personnel, patients, and external parties.
• Maintain good relations with the community and outside medical professionals.
• Develop outstanding communication skills.

Qualifications:

• Bachelor's degree required; related experience may be considered.
• 3-5 years supervisory experience in a medical practice or ambulatory setting.
• Solid knowledge of billing and health insurance guidelines.
• Proficiency in electronic medical records and billing systems.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Professional development opportunities and ongoing training.
• Supportive and collaborative work environment.

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical office management: 3 years (Required)

Ability to Commute:

• White Plains, NY 10604 (Required)

Work Location: In person

Salary : $100,000 - $120,000