What are the responsibilities and job description for the Culinary Experience Manager position at Impact Kitchen?

Job Description

MAKE YOUR IMPACT

Impact Kitchen is here to impact the lifestyle of New York City!

Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options.

Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators : personal trainer and nutrition expert Josh Broun, and M

C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships.

We are incredibly excited to share that this job posting is for our first New York based location, Impact Kitchen Nomad. Impact Kitchen Nomad will be opening in summer 2025. Together we can make an Impact Everyday.

WHAT MAKES IMPACT KITCHEN UNIQUE? Our Values

We are Passionate & Purposeful

We honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day.

We are Impacting the Community

From our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day.

We are Building for the Future

We are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day.

Our Culture

Impact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship.

Our Stats

96% – The amount of managerial roles we filled through internal success planning last quarter.

91% – Our average Employee Experience score.

87.5% – Our average score across Indeed and Glassdoor.

If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you!

CULINARY EXPERIENCE MANAGER

As a Culinary Experience Manager (CEM) at Impact Kitchen you set the culinary standard high and are passionate to ensure guests enjoy their experience through incredible food. You lead your culinary team to create delectable and consistent dishes for dine-in and take-out guests, lead culinary operations and partner with your Guest Experience counterparts on the team. You are an integral team member as you lead all aspects of culinary operations in the restaurant. The natural progression from this role is to Restaurant General Manager.

COMPENSATION

Culinary Experience Managers earn $75,000 - $82,000 per year, benefit from a meal stipend, a substantial discount on Impact Kitchen products, have opportunity to enroll in health benefits, earn paid vacation and sick time, and have flexible scheduling to accommodate a healthy balanced lifestyle.

TEAM & DEPARTMENT

The role of the Culinary Experience Manager is to lead all aspects of the kitchen and the Culinary Experience Team with the goal of delivering great food, minimizing waste and running a profitable business. As Impact’s Culinary Experience Manager you must be an advocate for our food and lifestyle philosophies, participate in and support our ethos, and live and breathe our values. You and your team will strive to deliver the best-in-class culinary and guest experience through a motivated and engaged staff aligned to an exciting workplace culture. This role is fully accountable for cost of goods, people, equipment, cleanliness and excellent food execution. The Culinary Experience Manager reports to the Restaurant General Manager. The natural progression from this role is to Restaurant General Manager.

The CEM reports to : Restaurant General Manager

CORE RESPONSIBILITIES

Leverage all available resources to deliver a world-class experience for guests, staff, and the Impact Community.

Drive training and career development through Impact Academy (LMS) while overseeing staff performance, recognition, and growth.

Utilize Impact’s industry-leading tech stack to manage culinary operations.

Lead staff relations by upholding employment standards, addressing concerns, leading mentorship and coaching.

Participate in the quarterly Restaurant Performance Presentation with Impact Kitchen's Directors and President.

Lead set up, organization and cleanliness of the kitchen

Manage kitchen compliance including health and safety regulation

Manage the production schedule and logistics within a multi-location operation

Oversee the work of a large kitchen staff, working together with them as a team.

Scheduling of kitchen personnel in conjunction with business forecasts and predetermined budget

Model the company’s standards and operating practice ensuring that the team follows SOP’s through production

Recruit and train top talent through progressive training and set evaluations aligned to career planning.

SKILLS

Culinary Degree from a recognized Institute of Culinary Arts or equivalent combination of education and experience, Red Seal preferred

Minimum 3 years progressive culinary / kitchen management experience

Proven understanding and success managing food and labour costs

Comprehensive knowledge of food production, sanitation, food cost controls and presentation

Knowledge of federal, State and municipal health and safety requirements

Exceptional communication, organization and leadership skills

Experience in training, orientating and development of new employees

Proven ability to ensure and train on consistency, quality and plate presentation

Ability to work a flexible schedule, including weekends and holidays

Willing to periodically work long hours depending on the needs of the business

Willingness to perform other duties as assigned

Multiple outlet or commissary experience considered an asset

Ability to lift over 20lbs is required

INCLUSIVITY AT IMPACT

Impact Kitchen feeds a diverse community and is made stronger by a diverse team. We welcome and encourage applications from our entire community equally. As an Equal Opportunity Employer, the decision to hire is based solely on business needs, experience and future potential. Hiring is not determined or influenced by any classification of an individual as protected by the laws that govern the region for which the prospective individual would work within. This is true for all practices and policies within the employee journey / lifecycle.

Impact Kitchen supports alternative ways to interview and encourages applications from individuals with disabilities. Should you require a reasonable accommodation, please indicate in your application. Both Impact Kitchen management and the applicant share responsibility to communicate and reasonably accommodate.

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Salary : $75,000 - $82,000

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