Program Manager

Description

Impact Support Services is looking to add a program manager to our Community Living team! The program manager will manage all aspects of assigned community living homes, ensuring quality support for individuals. 

ESSENTIAL FUNCTIONS OF THE JOB:

1. Oversees all aspects of assigned Community Living homes, ensuring effective communication, meeting community integration goals, and achieving positive results for program individuals.
2. Coordinate ongoing health care for individuals and ensure medical needs are met.
3. Complete the annual written assessment and participate in the Individual Planning process for each individual.
4. Hire, train, supervise, and evaluate the performance of direct care staff on an ongoing basis.
5. Maintain a safe and clean environment for individuals and an organized workspace for staff.
6. Ensure the shift documentation, documentation records, and event reporting are completed in a timely manner.
7. Ensure timely completion of employee payroll.
8. Maintain ongoing professional communication with internal and external stakeholders.
9. Schedule staff coverage for homes, following an established budget.
10. Ensure the maintenance of homes and communicate with the landlord as needed.
11. Provide accurate written progress reports on a monthly basis.
12. Coordinate with the accounting department to ensure the financial stability of individuals.
13. Coordinate with other agencies (DFS, SSA) to ensure no service interruptions.
14. Present in assigned homes on a weekly basis, providing support to staff and completing necessary paperwork.
15. Remain informed of and assist in assuring compliance with appropriate program standards (DMH, CARF).

ADDITIONAL JOB FUNCTIONS:

1. Provide on-call coverage throughout the week and on a rotating schedule for weekends.
2. Provide direct care coverage in the homes, if needed.
3. Maintain certification in CPR, First Aid, NCI, Medication Administration, Abuse/Neglect Prevention, Positive Behavior Support, HIPAA, HCBS, and any others required by the agency or supervisor. Accept responsibility to complete in-service prior to the expiration date.
4. Other duties as assigned.

Skills Required to Perform the Duties of the Job:

1. Excellent communication, written, and organization skills.
2. Ability to use computer programs such as Microsoft, Excel, Outlook, Station MD, Paylocity, and Therap.
3. Ability to supervise, coach, and train staff.
4. Skill in making decisions independently in accordance with program and agency standards.

Qualifications

Educational Requirements Needed to Perform the Duties of the Job:

1. B.S. or B.A. in a related field and/or 3 years of experience with individuals with DD.
2. Supervisory experience preferred.

Weight Lifting (or other physical) Requirements to Perform the Duties of the Job:

1. Ability to lift up to 50 pounds occasionally.
2. Ability to bend, stoop, or perform other physical duties as required by the Community Living functions.
3. Ability to stand for significant periods of time.
4. Ability to sit or walk at a quick pace for several hours at a time.         

Licensing or Other Special Certifications Required:

1.  Class E Missouri Driver’s license and proof of car insurance.

2.  Successful completion of criminal history background check and driving record review.

3.  Qualified as a Degreed Professional Manager.