What are the responsibilities and job description for the Client Development Manager position at IMPACT Technology Recruiting?
Job Details
This position is a direct Hire opportunity with my client. Must be located in the Phoenix area
How You ll Drive Client Success
Be a Strategic Partner
- Serve as the primary relationship lead, ensuring clients see us as a strategic partner, not just a vendor.
- Understand each client s business, industry, and challenges to provide tailored, value-driven solutions.
- Offer data-backed insights and innovative recommendations that enhance efficiency and long-term success.
Strengthen Relationships & Maximize Value
- Lead regular business reviews, delivering performance insights and cost-saving opportunities.
- Customize uniform programs to align with client needs, ensuring the best product selection, pricing, and service.
- Maintain a strong in-person presence, engaging regularly with client leadership.
- Find opportunities to reduce costs for our clients
Anticipate Needs & Provide Proactive Solutions
- Identify risks before they become issues, ensuring smooth program execution.
- Keep communication clear, transparent, and proactive, reinforcing client confidence.
- Offer long-term, strategic solutions that drive measurable business impact.
Champion the Client s Voice Internally
- Advocate for client needs across internal teams, ensuring alignment and execution.
- Leverage CRM (HubSpot) and project management tools (Monday.com) to track program success and drive continuous improvement.
- Keep a pulse on industry trends, ensuring our clients stay ahead of challenges and opportunities.
What You ll Bring
- Proven track record in client relationship management, driving strategic growth and program success.
- 4 years of experience in B2B account management, customer success, or sales.
- Exceptional problem-solving skills with a proactive, client-first approach.
- Proficiency in CRM tools (HubSpot preferred) and Excel (pivot tables, v-lookups) to analyze data and optimize performance.
- Excellent communication skills, ensuring seamless collaboration across teams and with clients.
- Ability to travel up to 35%, engaging with clients in person.
- Bachelor s degree in business, marketing, or a related field (preferred).
IMPACT Technology Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
