Project Business Analyst

Position Profile

The contents of this role profile outline the role and responsibilities of the Business Analyst/Project Manager and should be reviewed in conjunction with the Delegation of Authority, Organization Design Principles, RACI, Virtuoso Framework and Leadership attributes.

Position objective:

The Business Analyst/Project Manager works closely with the Finance Transformation and IT teams and the organization’s internal stakeholders to support implementation of the company’s vision through strategic executive support, project management, change management and communication management.

The Business Analyst/Project Manager is a strategic business partner to their stakeholders, providing thought leadership, creative problem solving, organization efficiencies, and workflow management to ensure the company agenda is implemented.

The Business Analyst/Project Manager will play a crucial role in supporting the company agenda by understanding the objectives, strategy and the vision and mission of the business to allow for optimization of the work environment for the key stakeholders to focus on their goals.

The Business Analyst/Project Manager will forge strong relationships with team leadership and internal co-workers, operating in a dynamic environment where they will need to anticipate problems across the business and parachute in to support in solving them regardless of the functional area.

Commitment to our culture, values, and behaviors:

Achievement of the position objectives and key responsibilities is attained by:

• By being the ambassador for Virtuosity and contributing to a culture of trust, entrepreneurship, innovation, authenticity, inclusivity, and agility to improve business effectiveness and the commitment to the results of the team, ahead of personal interests.
• Making and keeping promises through Promise Based Management
• Treating people with respect and by the company’s equal opportunity and unacceptable behavior policy
• Behaving in a manner that does not put the safety and integrity of you, others, the environment or the company at risk.

Key responsibilities:

Overview

• GAP Analysis: Assist internal customers to identify gaps between current business processes and desired future state to guide system development. Identify and bring to the table potential solutions that meet future state requirements.
• Project Management: Lead and support multiple projects from initiation to completion. Define project scope, objectives, deliverables, timelines, and resource requirements. Collaborate with project stakeholders and teams to ensure successful project delivery. Hold regular meetings with end-user, technical, and contractor teams to gather information on project challenges and timeline slippage. Hold team accountable for deliverables and timelines. Hold periodic meetings with the Steering Committee to inform leadership in a non-technical and clear way on project status, roadblocks, etc. Make recommendations as necessary to ensure the project continues towards completion.
• Stakeholder Communication: Sever as point of contact for end users, Finance Transformation team, and technical teams. Facilitate communication between business and IT teams to ensure requirements are understood and implemented correctly. Assist end users in creating a business case for projects, helping to determine ROI and make the case to leadership.
• Process Improvement: Identify opportunities for process improvements through technology and innovation. Recommend solutions that enhance efficiency and effectiveness across business operations.
• Technical Design Mapping: Create technical maps that detail system architecture, data flows, and integrations for use in projects to ensure clear and accurate information is agreed upon for both technical teams and non-technical stakeholders.
• Solutions Design and Testing: ROI and investment case building, defining business benefits vs technical benefits to use case, etc. Write user stories, functional specifications, and other documentation to support development teams. Coordinate user acceptance testing (UAT) with IT Dev teams to ensure solutions meet business requirements for selected end user client. Work closely with IT teams to design, test and implement technology solutions that align with business needs.

Other

• Time Management – Managing your time as well as the calendars of the executive team to make optimal use of available time and resources.
• Emotional Intelligence – Communicate in positive ways, empathize with others and overcome challenges and conflicts.
• Self-motivation – Identify gaps and solutions for efficiency.

• Anticipation/Proactivity – Evaluate projects and procedures from a full scope, identify areas of stress in a proactive manner, avoiding future issues.
• Creativity – Finding quick solutions and innovative ways to solve unforeseen situations.
• Communication – Communicate efficiently and professionally in person, face-to-face, phone calls, emails, chat messages and other methods to convey information internally and externally.
• Innovation – Experiment and develop new processes to elevate efficiency and accuracy.
• Improvisation – Manage the unforeseen and finding the best possible solution.

People

• Support collaboration with team stakeholders linking functions together strategically.
• Team player and excellent interpersonal skills.

Workplace Health, Safety, and Environmental Compliance:

At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce and the environment by operating an injury-free, healthy workplace that minimizes our environmental impact.

Impellam is committed to providing a safe and secure working environment to all employees and promote best practices.

You will meet our HSE obligations by committing to:

• Seek to prevent injury to any employee, customer, worker, or contractor.
• Actively participating and completing compliance training as required.
• Consider the safety implications of decisions.

Education and qualification

Essential:

• Bachelor’s Degree
• Project Management Certification and/or Business Analyst Certification (PMP, Scrum Master, e.g., CBAP, PMI-PBA, etc)

Desired:

• Experience with Agile methodologies (Scrum, Kanban, etc.)
• Knowledge of Cloud technologies or experience with other enterprise platforms and integration tools.
• Staffing industry and VMS system experience a plus.

Work experience and attributes:

Essential:

• 5 Years as Business Analyst or similar role with focus on technical aspects of business analysis
• Experience in technical map writing and creating clear, concise technical documentation, including outline and visual formats (Visio, PowerPoint or like software experience a plus). Strong understanding of business processes, systems, and software development life cycles (SDLC)
• Project management experience, including working with cross-functional teams, managing timelines and delivering successful projects. Experience in PowerPoint presentations to executive leadership.
• Strong problem-solving and analytical skills.
• Ability to prioritize and manage multiple tasks and projects in a fast-paced environment. Quick decision-making ability, discernment on escalation to management, voicing concerns, red flags/warnings.

This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not a contractual document. This document may be amended to meet the changing needs of the business.

Impellam NA is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

If you are in need of an accommodation to participate in the recruitment and hiring process, please contact our Talent Acquisition team at talent_hr@impellam.com.