What are the responsibilities and job description for the Imperative Logistics - Logistics Coordinator position at Imperative Logistics Group?

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Imperative Logistics LLC

S UMMARY

The Logistics Coordinator is the liaison between customers, vendors, and other internal / external stakeholders. Our mission is to add value to our clients' businesses and supply chains, by offering a complementary platform of premier logistics solutions that specialize in sensitive, time-definite, high-value, and white-glove shipments.

ESSENTIAL JOB FUNCTIONS

Deliver exceptional customer service by means of excellent quality performance

Timely communication with stakeholders via email and phone

Timely acknowledgement of customer complaints and issues resolution with periodic updates as needed

Keep records of customer contact, transactions, comments, and complaints. Ensure documentation is complete, professional, and accurate

Follow Standard Operating Procedures and directives as outlined by leadership and the company guidelines

Communicating and coordinating with colleagues as necessary

Train other employees within the department on an as-needed basis

Adhere to company KPI's (key performance indicators)

Q UALIFICATIONS

3 years industry experience

Experience in a customer service role; with excellent customer service and communication skills

Ability to be patient and understanding, especially in the midst of challenging situations

Comfortable using computers and Microsoft Suite, specifically Excel

Ability to effectively problem solve

Ability to work independently and a part of a team

Increased level of proficiency is expected in related tasks as it pertains to the job

Preferred experience : Cargo Wise or equivalent system experience

COMPENSATION

25-35 per hour, compensation is based off of a number of factors like experience and location

PHYSICAL REQUIREMENTS

The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Salary : $25 - $35

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Imperative Logistics - Logistics Coordinator

What are the responsibilities and job description for the Imperative Logistics - Logistics Coordinator position at Imperative Logistics Group?

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Job openings at Imperative Logistics Group

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