What are the responsibilities and job description for the Receptionist bilingual position at Imperial Cleaning?
Overview
Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25 years.
Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth.
A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction.
We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average.
Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward.
We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture.
At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence.
Our location : 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town.
Job Description
- First point of contact for visitors and guests
- Answer incoming office phone calls and direct as necessary
- Answer emails, team requests and other written communication promptly
- Accept deliveries for the office (postal service, fedex etc.)
- Sort and deliver mail to internal team members
- Create and close work orders (tickets) for operations team
- All other administrative tasks as assigned by management.
KEY REQUIREMENTS :
- 2 year degree required, 4 year degree a plus
- Bi-lingual (English-Spanish), is a must.
- Detail-oriented and strong communication skills (email, phone).
- Results-oriented : the ability to resolve challenges and emergencies at a moment's notice.
- Multi task-oriented : The ability to handle multiple projects at a time.
- Customer-focused with a can-do approach to problem-solving.
- Basic knowledge of computer applications and software applications
Last updated : 2024-11-23
Salary : $18 - $20
