Roadnet Router/Dispatch

Overview

Imperial Dade, a leading North American distributor, has a Roadnet Router/Dispatch role available in Franklin, MA! Join our strong and continuously evolving group, helping to continue to grow our business. Imperial Dade is a great place to take that next step if you are eager for your next opportunity.  

The Router/Dispatcher facilitates the efficient and timely delivery of customer orders using our Roadnet software package to generate the best possible routing solutions. The Router/Dispatcher monitors daily route performance and assists the Operations team in completing immediate route needs and adjustments.

The schedule for this position is Monday - Friday from 10:00 am until finish, with overtime and slight changes in schedule due to operational needs.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130 branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

Responsibilities

You will:

• Establish delivery routes that are cost-effective and compliant with Federal DOT guidelines
• Utilize the Roadnet application to ensure delivery costs are held to company-expected run rates
• Perform Roadnet application routing maintenance daily to ensure all locations have accurate information.
• Route start times, pre/post trips, starting/ending depot, travel modes, color for mapping, assigned driver, equipment, and DOT road checks
• Plan maintenance of equipment
• Perform a recap of the previous day's actual routing results; make necessary changes/adjustments
• Communicate efficiently with drivers on the road
• Collaborate with management to modify routes to accommodate the customers’ needs
• Maintain an exceptional level of customer service, quality, and satisfaction
• Help reship & handle inbound returns
• Track deliveries and make the necessary adjustments for drivers and customers

Qualifications

You have:

• High School Diploma/GED or equivalent experience
• 1 - 3 years of distribution, logistics, transportation, or related work experience.
• Strong attention to detail with demonstrated organizational and process skills
• Proficient computer skills, including routing software applications

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.