What are the responsibilities and job description for the Account Manager position at Imperial Headwear?
Imperial is seeking an Account Manager to support Imperial’s business with supply chain global partners, such as Nike, Yeti, Adidas, Peter Millar, etc. This individual will monitor and manage processes from development to final shipment to the customer. Account Managers are the primary conduit between our customers and internal teams, requiring strong communication and organizational skills to build rapport with both customers and team members.
Salary: $45,000 - $55,000
Full Time
Location: (Hybrid 3x Days Onsite) Bourbon, Mo.
Travel: 5% (1 Annual Trip per Account)
What You’ll be Doing
- Serve as a sales resource and subject matter expert to production teams, distribution teams, sales teams, and leadership teams. Assist in developing custom solutions for brand partners.
- Act as a company liaison for top brand partners, providing continuous updates on order status, development, and program recommendations.
- Project sales budgets and production numbers.
- Assist in building and delivering polished sales presentations. Lead internal cross-functional meetings.
What We Need
- Strong customer service experience
- Intimate familiarity with graphic design and embroidery, particularly in headwear and apparel design; customer service experience
- Software Experience/Tools: Microsoft Excel and PowerPoint are a must; familiarity with the Microsoft Suite, Gmail, and order entry software
- Apparel or headwear design experience is highly preferred
Ideal Characteristics:
- Outstanding customer service and time management skills
- Strong communication skills (both oral and written)
- Passion for and understanding of the game of golf (preferred)
- A creative eye for custom logo decoration and knowledge of graphic formats (JPG, Vector)
Benefits
- Free Hats
- 401K with company match
- Health care (medical, dental, vision)
- Employee Assistance Program
- PTO (vacation, personal days, 9 company holidays)
- Opportunities for continuing education
- Employee product discounts
- Relocation to the greater St. Louis area (as needed)
Company Overview
Since 1916, Imperial has epitomized luxury, authenticity, and individuality by crafting premium headwear, apparel, and accessories with an unwavering dedication to quality and detail. Our team is committed to excellence–serving customers in golf, retail, corporate, and destination/leisure markets. We are available in the top resorts, golf courses, national sporting events, and retail locations nationwide. As the #1 headwear brand* in the golf market and an entrusted licensing partner for companies including Nike, Adidas, and Peter Millar–Imperial is leading the industry in decorative apparel.
- Voted by the Association of Golf Merchandisers (AGM) and reported by Golf Datatech
Our Mission: We create consumer products that enrich and embellish people’s lives. Our responsiveness, continuous improvement, and empowerment of all team members are the pillars of our success.
Imperial is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.
,Salary : $45,000 - $55,000
