Demo

Systems Analyst - IT

Imperial Health
Charles, LA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

This position is : Full Time

Position Location :

Lake Charles, LA (Onsite)

GENERAL SUMMARY OF DUTIES : Performs professional level information systems duties in the installation and maintenance of application software, and the maintenance and administration of computer systems and applications; to provide technical support and assistance to Imperial Health information system users; and to perform a variety of analytical duties relative to assigned area of responsibility.

ESSENTIAL FUNCTIONS :

  • Perform a variety of professional level duties to support information technology systems and programs in assigned area; serve as liaison between system users and information systems staff in the implementation, administration and maintenance of information systems, computer programs and software applications.
  • Install and maintain application software and computer hardware; provide technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques.
  • Install and maintain phone systems, and related voice applications software.
  • Participate in the evaluation and testing of system upgrades; install or upgrade software applications; troubleshoot hardware and software related problems; coordinate and document testing for new or revised software applications; assist in deployment of new applications in assigned areas.
  • Perform system maintenance activities on various systems; monitor system performance; maintain system security; reset user passwords; grant or revoke system access.
  • Respond to requests from users regarding system operations; provide solutions to operations problems.
  • Perform a variety of complex systems analysis duties in the design, implementation and maintenance of management information systems and supporting computer hardware and software applications; maintain new applications or enhance existing programs.
  • Perform related duties and responsibilities as required.

KNOWLEDGE, SKILLS & ABILITIES :

  • Ability to exercise independent judgment in matters of significance.
  • Proficiency in Microsoft Office applications.
  • Proficiency in installing and troubleshooting hardware and software.
  • Ability to use cable equipment, handle simple tools, diagnostics tools and telecommunication troubleshooting equipment.
  • Communication skills
  • Ability to work flexible hours.
  • Ability to prioritize and handle multi-tasks in a fast-paced environment.
  • Customer service skills
  • Project management
  • REQUIREMENTS :

  • Associates in Networking / Support / IT Systems or equivalent. Any certification is preferred.
  • Applicants must be authorized to work in the US as we are unable to sponsor employment visas.
  • There is no relocation assistance for this position.
  • EXPERIENCE :

  • Entry-level position.
  • Salary : $18 - $23

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