What are the responsibilities and job description for the Field Service Engineer - Medical position at Imperial Imaging Technology LLC?

Job Description

Imperial Imaging is currently seeking experienced Field Service Engineers to service medical imaging equipment in the Toledo, Ohio area . This position will be responsible for planned maintenance, troubleshooting, and corrective maintenance of medical imaging equipment onsite at customer facilities. This position could involve overnight travel on occasion for service or educational / training events. Benefits include health insurance as well as company provided vehicle, laptop, cell phone, tools.

Preferred Skills and Experience :

Associates degree in electronics
5 years experience as a field service engineer in the medical imaging industry
Training on the following OEM’s is a plus :

Konica Minolta : DR / X-Ray

Del Medical : DR / X-Ray

Fuji : DR

Sedecal : X-Ray

Quantum : X-Ray

Carestream : DR / X-Ray

GE : X-Ray / OEC C-Arms / Flouro / CT / MRI

Siemens : X-Ray / Flouro / CT / MRI

Philips : X-Ray / Flouro / CT / MRI

Detail oriented and self-motivated individual that takes pride in quality work and customer service

Excellent communication skills with both internal team and customers

Proficient with Microsoft 365

Responsibilities include but not limited to :

Provide an industry leading level of customer service and support through customer events that include but not limited to : planned maintenance, technical support, troubleshooting and repairs on all types of x-ray equipment, digital imaging, c-arms, ultrasound and fluoroscopy.

Installation of imaging equipment which could include some project management with onsite visits and planning with customers and contractors to ensure necessary room specifications are met for a smooth installation process

Completion of all required state and federal paperwork associated with the installation of medical imaging equipment

Managing assigned tickets with efficiency

Managing expectations both internally and externally with clear communication

On-call rotation with peers for after hours, weekends, holidays

Completion of all administrative duties and managing tickets, time, expenses in CRM

Company Description

Imperial Imaging is a diagnostic imaging distributor and service company serving the Southeast US. We serve the medical community to help improve the effectiveness and efficiency of their radiology assets.

Company Description

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