What are the responsibilities and job description for the Front Office/Receptionist - FT position at Imperial Valley Family Care Medical?
Imperial Valley Family Care Medical Group (Location: Dr. Palakodeti's Medical Clinic, 516 W. Aten Road, Ste 1, Imperial, Ca 92251) is seeking an experienced Front Office - Medical Receptionist. Competitive Hourly Rate: $17.00 - $21 per hour and commensurate with experience. A medical receptionist works at the front desk of a medical office providing assistance to patients and visitors. A medical receptionist is responsible for maintaining the organization of a medical office, and ensuring that the medical environment is welcoming, calm, and quiet for patients and their families.
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Salary : $17 - $21