Human Resources Training Technician

Position Scope :

Under general direction from the Human Resources Supervisor or their designee, will be responsible for organizing, facilitating, and delivering training programs for respite program staff.

Essential Duties :

• Plan, organize, and effectively conduct onboarding, orientation and employee training on various skill, policy, and compliance areas (e.g. Sexual Harassment, Safety, etc.).
• Facilitate delivery of training by reserving and setting up needed audiovisual equipment and training rooms; scheduling training times with attendees; preparing and distributing training aids such as handouts; and performing other related tasks.
• Assist with development of and maintain a company-wide training calendar; track required initial and refresher training schedules.
• Track trainee changes : utilize historic information to ensure employees are attending proper trainings at appropriate times.
• Track, record and follow up on all training in designated database.
• Periodically assist with evaluating existing or proposed programs; suggest and implement suitable changes.
• Identify training and development needs within the organization.
• Review feedback with Training Supervisor monthly (allow enough time for evaluations to be completed and accept feedback given).
• Prepare training materials (presentations, collateral / materials, roster, etc.).
• Prepare and distribute reports to HR Generalist regarding completion of trainings for their program and alpha split.
• Maintain up-to-date instructor certification requirements for CPR, First Aide, etc.
• Provide support in scheduling, planning, organizing, arranging training topics (i.e. schedule trainer and / or develop training materials and / or train), executing and monitoring Quarterly Meetings for Respite Care Providers.
• Work collaboratively with the Training Supervisor to administer service during the quarterly training.
• Manage and maintain in house training areas and equipment.
• Ability to function appropriately with the designated respite system & any other related payroll system; ensuring HR related information is entered and maintained accurately.
• Continuously strive to provide excellent customer service, interpersonal communication and serve as a source of accurate information.

Secondary Duties :

Education, Experience and Skills Required :

Physical Requirements : Visual / hearing ability sufficient to comprehend written / verbal and telephone communication. Ability to sit for long periods, standing, computer entry, walking, repeated bending, lifting, and carrying up to 20 lbs, reaching. Ability to travel within and outside the county as needed.

Environmental Requirements : Must be able to work indoors in a predominately sedentary position.  Wide range of physical motion required to include bending, twisting, standing, walking, carrying boxes and supplies, sitting for long periods of time, answering the telephone, using hands to type and enter data and perform a wide range of office and clerical duties.  Also, must be able to greet staff members, participants, and community members in a pleasant and professional manner on a consistent basis.  Must consistently maintain composure and meet office challenges with maturity, objectively and strive to always deliver the utmost in customer service.

Scheduling and Availability :   Working hours generally are from 8 : 00 am to 5 : 00 pm, Monday through Friday with an hour for lunch.  Employee must be willing to work overtime when requested and willing to assist other departments during staffing shortages as needed.  Position is 40 hours per week.

Salary : $21 - $25