People Success Specialist

Position Information

Office Location: Warwick, RI

Status:  Full-Time

Days: Mon - Fri

Time: 9 am - 5:30 pm

Compensation: $60,000 per year

Hi, we are Imperiall! We are looking for an important team player to join our Human Resources team. This position is essential to us because it is the backbone supporting our growing company.

We are looking for someone interested in building a career at a dynamic, young, and healthy organization! We constantly talk about impacting our team members and partners. As a People Success Specialist, you will be the heart of our company, ensuring that our workplace is positive, productive, and aligned with our values. You’ll also work with a dedicated team to manage our HR policies, recruitment processes, and employee relations.

You should keep reading this job posting if:

You are passionate about connecting with people

You value a healthy and motivating organizational culture

You consider yourself a team player

You value healthy and motivating organizational culture

You are interested in growing as a professional and human being

You want to join a happy, dynamic company

You value autonomy to do your job

You wish to make a difference in the world we live in

WHAT IS IT LIKE TO WORK WITH IMPERIALL?

Imperiall is all about people. We exist to cultivate a community that inspires individuals to live fulfilling lives and positively impact those around them. We truly believe all human beings are greater than their job descriptions, and we’re looking for real-life leaders capable of mastering their best versions to contribute to our community in a meaningful way.

We are a commercial cleaning company that provides value to corporate, education, industrial, and medical customers. But we perform our services to build our people. Our customers are members of our community, not more important than our team members, but equally valuable. We aim to foster a culture of mutual appreciation among everyone we touch. Our core values are:

   RESPECT - all beliefs and attitudes

   LISTEN - actively to other people, their opinions, and concerns

DEVELOP - your equals and help them become better versions of themselves

    APPRECIATE - small actions and recognize their value

    CELEBRATE - each other’s achievements and special moments

   CARE - about the overall well-being of your community

If these beliefs are compatible with your ideals, we would love to meet you and welcome you as a part of your family. 

If you want just a job, this may not be the right fit. But if you're looking for a professional career with opportunities to improve yourself and impact many other lives, in a people-centric culture where everybody matters, we're waiting for you!

Please continue reading this role description and see the application instructions for this position.

WE NEED YOU!

The People Success Specialist will oversee all aspects of human resources practices and processes, ensuring the company has the right people in the right positions. This role will drive recruitment, employee relations, compliance, benefits, and compensation programs, contributing to a high-performance culture. The HR Manager will lead and manage HR initiatives that align with the business goals and support employee engagement and development.

Key Responsibilities:

Talent Acquisition & Recruitment:

• Develop strategies and policies for acquiring new talent and fulfilling hiring needs.
• Analyze current and future hiring requirements to anticipate staffing needs.
• Collaborate with hiring managers to fill positions across all levels, particularly office and upper management roles.
• Source candidates through various channels (online platforms, job fairs, etc.).
• Manage resume screening, interviews, and selection processes.
• Create strong talent pipelines for current and future hiring needs.
• Stay up-to-date on recruitment trends and continuously improve the hiring process.
• Design job descriptions, interview questions, and lead employer branding initiatives.
• Attend recruitment events and job fairs, representing the company and promoting job opportunities.

Employee Relations & HR Support:

• Build and maintain positive employee relations by addressing concerns, grievances, and providing guidance on HR policies and procedures.
• Conduct monthly vehicle inspections, and manage check distribution, inventory, and office supply ordering.
• Support company check pickups and ensure timely handling of deliveries.
• Coordinate daily checklists and assist with daily operational tasks, including uniform and badge assignments.

Compliance & Labor Law:

• Ensure compliance with labor laws and company policies.
• Maintain accurate and up-to-date employee files and records.
• Handle workers’ compensation and unemployment claims. 

Benefits & Compensation Management:

• Manage employee benefits programs, including health insurance, retirement plans, and paid time off.
• Conduct benefits orientations, and resolve employee inquiries related to benefits.
• Approve time-off requests and handle compensation-related matters. Jeannie and Bryan

Operational & Administrative Support:

• Manage Connecteam for confirmation sheets, uniform assignments, and other operational tasks.
• Ensure smooth daily meetings with Operations Leaders and weekly meetings with senior leadership (Vice President and Director of Leadership).
• Ensure effective use of HR systems, including Applicant Tracking System (ATS), for candidate management and data tracking.

Requirements:

• Professionalism and Positive Attitude: Maintain a high standard of professionalism and a positive, solution-oriented mindset.
• Strong Communication Skills: Exceptional verbal and written communication abilities to interact with employees at all levels.
• Proficiency in Data Analysis: Ability to assess and track HR metrics and improve processes based on data insights.
• HR Knowledge & Best Practices: A solid understanding of HR policies, processes, and compliance requirements.
• Problem-Solving and Empathy: Demonstrated ability to actively listen, understand employee needs, and resolve issues effectively.
• Bilingual (Preferred): Fluency in both Spanish and English is preferred to communicate effectively with the predominantly Hispanic workforce.
• Strategic Mindset: Ability to develop long-term strategies for talent acquisition and employee retention.
• Computer Skills: Comfort with HR software, digital platforms, and administrative tools for efficient task management.

Compensation & Benefits:

• Competitive weekly pay and above-industry compensation.
• Comprehensive healthcare insurance (medical, dental, vision).
• 401k retirement plan and paid holidays.
• Paid vacation and time off.
• Paid in-house graduation training program and opportunities for external certifications.
• Career advancement plan with growth opportunities within the company.

Company Culture & Work Environment:

• Warm, welcoming organizational culture with a focus on employee success and well-being.
• Opportunities for self-development, leadership, and professional growth.
• Cultural Match is essential—our people are our top priority, and the People Success Specialist must promote this value.

NOTE:

Job/Position Descriptions are not contracts of any kind. Employees can be given other duties within the corporation. It is impossible to list each and every duty in a position description. Other duties may be assigned. 

Apply today and initiate your journey as a proud member of the Imperiall team!

Salary : $60,000