What are the responsibilities and job description for the Product Support Engineer Redwood Shores CA or Plano TX position at Imperva?
CYBER SECURITY is a big deal. It’s in the news, growing rapidly, a critical tool for every company, and our specialty.
Imperva is a public company (NASDAQ : IMPV) and leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed.
WHY IMPERVA? WE HAVE EXPERIENCED THE FOLLOWING GROWTH AND ACHIEVEMENTS
- Grew revenue 22% to $322 million in 2017
- Selling to over 5900 customers worldwide
- 500 partners in 100 countries worldwide
- Imperva’s Web Application Firewall has been in the Leader’s Quadrant of the Gartner Magic Quadrant for 4 straight years
- Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the “current offering” category
THE OPPORTUNITY
Imperva, the leader in Data Security, is looking for a PRODUCT SUPPORT ENGINEER to join the Global Customer and Product Support Team, to be located at our DFW office or our Redwood Shores, CA HQ. This is a key role at Imperva and as a PRODUCT SUPPORT ENGINEER, for our diverse and industry leading customers, you will be part of the Global Support Team working alongside our exceptional team of professionals in Product Support, Engineering, QA and Sales Security Engineering (SE). Also working with Partners, you will be responsible for incoming Level-2 and 3 support calls from our customers in the US and resolving the technical issues from beginning through completion total account management. We are looking for people who want to grow in their career, as Imperva develops and grows many of its leaders and management from within. RESPONSIBILITIES :
NOTE : SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE. REQUIRED SKILLS :
DESIRED SKILLS :
OUR COMPANY
IMPERVA® (NASDAQ : IMPV), is a leading provider of cyber security solutions that protect business-critical data and applications. The company’s SECURESPHERE™and INCAPSULA™ product lines enable organizations to DISCOVER assets and vulnerabilities, PROTECT information wherever it lives – on-premises and in the cloud – and COMPLY with regulations. The Imperva APPLICATION DEFENSE CENTER,a research team comprised of some of the world’s leading experts in data and application security, continually enhance Imperva products with up-to-the minute threat intelligence, and publish reports that provide insight and guidance on the latest threats and how to mitigate them. Learn more :
LEGAL NOTICE Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
