What are the responsibilities and job description for the Vice President of Customer Success Redwood Shores CA position at Imperva?
Vice President of Customer Success - Redwood Shores, CA Cyber Security is a big deal. It’s in the news, growing rapidly, a critical tool for every company, and our specialty.
Imperva is a public company (NASDAQ : IMPV) and leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed.
Why Imperva? We have experienced the following growth and achievements
- Grew revenue 22% to $322 million in 2017
- Selling to over 5900 customers worldwide
- 500 partners in 100 countries worldwide
- Imperva’s Web Application Firewall has been in the Leader’s Quadrant of the Gartner Magic Quadrant for 4 straight years
- Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the “current offering” category
Position Overview :
This role includes responsibilities for Customer Success activities (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and outcomes
Responsibilities :
Drive Customer Success Outcomes
Define and Optimize Customer Lifecycle
Manage Customer Success Activities
Lead World-class Customer Success Team
Enhance Effectiveness and Efficiency Through Technology
Inspire Customer Success Across Company
Required Experience / Skills :
Our Company Imperva® (NASDAQ : IMPV), is a leading provider of cyber security solutions that protect business-critical data and applications. The company’s SecureSphere™ and Incapsula™ product lines enable organizations to discover assets and vulnerabilities, protect information wherever it lives – on-premises and in the cloud – and comply with regulations. The Imperva Application Defense Center, a research team comprised of some of the world’s leading experts in data and application security, continually enhance Imperva products with up-to-the minute threat intelligence, and publish reports that provide insight and guidance on the latest threats and how to mitigate them. Learn more : www.imperva.com, our blog, on Twitter. Rewards Imperva offers a competitive compensation package that includes base salary, medical, employee stock purchase (ESP) programs, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com / careers Legal Notice Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
