Demo

Business Development Support Partner

Implementation Engineers
Cleveland, OH Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 3/23/2025

Join Our Team as a Business Development Support Partner
Drive Meaningful Impact While Advancing Your Career!
Location: Remote
Salary: $60,000 - $70,000

Are you ready to make a meaningful impact in a consulting firm where your voice is heard, your growth is prioritized, and your contributions are valued? At Implementation Engineers, we offer a unique balance: small enough to provide visibility to leadership, yet large enough to rival the most sophisticated firms. With a flat organizational structure, you’ll collaborate closely with decision-makers, gain exposure to diverse practice areas, and work alongside leaders invested in your professional development.

About the Role

As a Business Development Support Partner, you’ll play a pivotal role in supporting our Senior Vice President of Client Relationship Management and driving our growth strategy. Your contributions will directly influence how we strengthen client relationships and expand our consulting engagements. This is more than a support role—it’s a chance to work collaboratively across teams, provide proactive insights, and make a direct impact on our business development efforts.

What You’ll Do

  • Opportunity Management: Maintain a clear pipeline of business development opportunities, track progress, and ensure team follow-up actions are completed to support client expansion goals.
  • Client Engagement: Facilitate a team of Account managers to maintain regular touchpoints with clients, capturing critical information, and documenting discussions.
  • CRM Oversight: Own the day-to-day management of the CRM system, including account master data, contact ownership, and account classification. Ensure accurate entry of sales activities, client interactions, and actionable insights that will enable the SVP and broader team to grow Sales.
  • Strategic Collaboration: Partner with Account Managers and Functional Practice Leaders to brainstorm approaches, address hurdles in client expansion efforts, and nurture campaigns.
  • Administrative Support: Assist with preparation for client meetings, scheduling meetings and coordinating follow-ups with internal and external stakeholders.

What Sets You Apart

  • Education: Associate’s degree required; Bachelor’s degree preferred.
  • Experience: Background in account management, sales support, or client-facing roles. Familiarity with consulting or professional services is a plus.
  • Technical Skills: Proficiency with Excel, CRM platforms such as Copper (structure, data entry, workflow development, and reporting), and strong organizational skills to manage multiple priorities effectively.
  • Communication: Exceptional interpersonal, verbal, and written communication skills, with the confidence to engage senior-level stakeholders.
  • Attributes: A proactive self-starter with a collaborative mindset who thrives under pressure.

Why Join Us?

  • Impactful Work: Your efforts will directly drive our ability to grow and strengthen client relationships.
  • Supportive Environment: Work closely with leaders who are genuinely invested in your success.
  • Career Growth: Gain exposure across practice areas and develop skills that position you for advancement.
  • Flexibility: Enjoy a remote role that offers work-life balance.

What Success Looks Like

  • CRM records that are consistently accurate and actionable.
  • Enhanced client engagement through proactive follow-ups and growth-focused insights.
  • Positive feedback from internal teams on your ability to support business development initiatives.

Your Future Starts Here

This is your opportunity to join a team where your contributions will be recognized and valued. If you’re organized, resourceful, and thrive in a fast-paced environment, we’d love to hear from you!

Salary : $60,000 - $70,000

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