Account Manager

SUMMARY: Implementing Ideas is an electronic assembly company providing efficient services and excellent quality products to companies worldwide. For the last 15 years, Implementing Ideas has been steadily growing due to strong customer relationships and qualified production staff. The company is growing faster than ever before and seeks a person ready for the challenge to grow with us.

A successful Account Manager will be able to manage and expand business relationships with targeted clients by fulfilling the following responsibilities;

DUTIES AND RESPONSIBILITIES:

• Generate and develop business with existing clients to meet specified production goals.
• Generate quotes for potential projects.
• Manage consistent growth within a particular client base.
• Make and develop contacts with selected clients and strategic partners.
• Maintain and develop client relations for new and larger established existing clients, assuring all existing clients are contacted regularly to ensure customer satisfaction and establish need-based marketing relations.
• Develop customer relations including, but not limited to, sales leads, research, warm calls, qualifying leads, developing leads, and customer service.
• Seek and create opportunities to expand business with current clients identifying further business needs.
• Attend conventions, conferences, and trade shows as needed; prepare post-event reports and analyses.
• Can obtain a clear understanding of the prospective client’s culture, product portfolio, organization structure, and key decision-makers.
• Function as liaison between client companies and operations staff.
• Generate weekly, monthly, and quarterly reports.
• Perform other related duties as assigned by management.

QUALIFICATIONS:

• Some related experience - we are willing to train the right candidate.
• Associates degree in a related field preferred.
• Proficient in Google Suite.
• Strong organizational, problem-solving, and analytical skills.
• Acute attention to detail.
• Excellent written and verbal communication skills.
• Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
• Spanish preferred but not required.

COMPETENCIES:

• Problem Solving--Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Project Management--Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
• Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Capability to meet or exceed sales targets.

Paid Training:

• Yes

This Job Is Ideal for Someone Who Is:

• Dependable
• People-oriented
• Adaptable/flexible
• Detail-oriented
• Achievement-oriented
• Autonomous/Independent
• Innovative
• High-stress tolerance

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Ability to Commute:

• Orem, UT (Required)

Ability to Relocate:

• Orem, UT: Relocate before starting work (Preferred)

Work Location: In person

Salary : $16 - $20