What are the responsibilities and job description for the Customer Services Representative position at Import Paint & Body?
Are you ready to join a growing team at one of Charlotte's best family-owned and established body shops? Are you interested in a family-type atmosphere, well-balanced workload that could promote success? We'd love to offer you an opportunity for positive change and quality of life!
Duties:
- Greet customers with a welcoming demeanor
- Answer phones and respond to emails in a timely manner
- Provide updates to customers throughout repair process
- Update rental car system (ARMS)
- Collect payment
- Communicate with managers and other employees
Qualifications:
- Strong attention to detail and ability to stay organized/focused
-Willing to adapt to an environment where everyone is helping each other grow
- Positive energy and attitude are highly welcomed
- Excellent customer service skills to interact with customers in a friendly and professional manner
- Previous experience in customer service or related field preferred
- Knowledge of computer software (CCC) a plus
- Ability to work in a fast-paced environment and meet deadlines
- Ability to work independently with minimal supervision
Note: This job description is not intended to be all-inclusive. A positive attitude and an openness to continue learning is integral to every team member at Import Paint & Body! We strongly value a comfortable workplace culture. Pay is highly competitive and determined on qualifications.
Salary : $600 - $800
