What are the responsibilities and job description for the Customer Experience Associate position at Impressive Aesthetics and Wellness?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring smooth operations at the front desk. This role requires strong clerical skills, attention to detail, the ability to manage multiple tasks efficiently, and an in-depth knowledge of Facebook, Instagram and other social media. Must be focused, willing to learn and have a strong interest in aesthetic services.
Duties
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Answer phone calls promptly, demonstrating excellent phone etiquette while directing inquiries to the appropriate personnel.
- Manage scheduling for appointments and meetings, coordinating with staff as necessary.
- Perform clerical duties such as filing, data entry, and maintaining organized records.
- Assist with administrative tasks as needed, including supporting team members with personal assistant duties.
- Maintain cleanliness and organization of the front desk area to create a welcoming environment.
- Completing sales
- Explaining our services to patients (We will train for this)
Skills
- Excellent phone etiquette and communication skills to provide outstanding customer support.
- Familiarity with computer applications for efficient task management and communication.
- Strong organizational skills with attention to detail to manage multiple responsibilities effectively.
- Manage social media accounts
Join us as a Front Desk Receptionist where you will play a crucial role in creating a welcoming atmosphere while supporting our team's operational needs!
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: No more than 30 per week
Shift:
- Day shift
Ability to Commute:
- Waynesboro, PA 17268 (Preferred)
Ability to Relocate:
- Waynesboro, PA 17268: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18