What are the responsibilities and job description for the Community Engagement - Trainer position at Improveit Home Remodeling?
About ImproveIt Home Remodeling: ImproveIt Home Remodeling is a leading provider of top-quality home improvement solutions, specializing in bathrooms, windows, and kitchens. We’re committed to delivering excellence to our customers while fostering a supportive and growth-focused environment for our team members.
Position Summary: The Community Engagement Trainer is responsible for equipping new and existing representatives with the skills, knowledge, and techniques needed to excel in event-based outreach and door-to-door engagement. This role plays a vital part in building meaningful connections within local communities, driving brand awareness, and generating leads for our home remodeling services.
Key Responsibilities:
- Training and Development:
- Design and deliver interactive training programs for community engagement representatives.
- Facilitate onboarding sessions for new hires, covering event marketing, door-to-door outreach strategies, brand messaging, and community connection techniques.
- Provide ongoing coaching to improve performance and effectiveness in the field.
- Program Design
- Collaborate with leadership to create and refine training materials, scripts, and role-playing scenarios tailored to community engagement.
- Develop structured training curricula to address the needs of both new hires and experienced team members.
- Stay informed about outreach trends and best practices to continually enhance training approaches.
- Field Support:
- Join representatives in the field to provide hands-on guidance, feedback, and real-time support.
- Lead by example by demonstrating effective community engagement techniques at events and during door-to-door activities.
- Assist team members in overcoming challenges, fostering confidence, and reinforcing best practices.
- Performance Tracking and Reporting:
- Monitor the progress and success of training initiatives using metrics such as lead generation, customer interactions, and engagement quality.
- Conduct regular evaluations of individual representatives to identify strengths and areas for improvement.
- Provide management with comprehensive reports on training outcomes and team performance.
Qualifications:
● Proven experience in community engagement, event marketing, or door-to-door outreach.
● Demonstrated success in training, coaching, or leadership roles.
● Strong interpersonal and communication skills with the ability to inspire and motivate others.
● Excellent organizational and time-management skills.
● Familiarity with the home remodeling industry or similar fields is a plus.
● Comfortable working in a fast-paced, goal-oriented environment.
● Willingness to travel locally to support representatives in the field.
Why Join ImproveIt?
● Competitive salary and performance-based incentives.
● Opportunity to make a meaningful impact on community relationships and company growth.
● Supportive leadership team and opportunities for career advancement.
● Dynamic and collaborative work environment.
