What are the responsibilities and job description for the Account Manager position at Impullitti Landscaping / LawnMatters?
At Impullitti Landscaping, we have been a trusted name in the landscaping industry since 1952. With decades of experience, we pride ourselves on our unwavering commitment to quality, attention to detail, and customer satisfaction. Whether maintaining stunning residential gardens or managing large commercial landscapes, we strive to exceed expectations by delivering exceptional service and innovative solutions.
About the Role
As an Account Manager, you will play a pivotal role in providing exceptional service to our clients, ensuring high-quality standards, and maintaining long-term relationships. Your expertise in landscape production, financial oversight, and operational coordination will help drive our team's success.
Key Responsibilities
- Customer Relationship Management : Build and enhance customer relationships, address inquiries, resolve issues, and consistently deliver excellent service.
- Operational Excellence : Coordinate job estimates, manage work tickets, and ensure projects are completed on time and within budget.
- Financial Oversight : Monitor the financial performance of work tickets, manage budgets, and drive profitability.
- Quality Assurance : Conduct property inspections and ensure all work meets client expectations.
- Collaboration : Work closely with internal teams, vendors, and subcontractors to deliver seamless service.
- Seasonal Operations : Oversee snow removal management during the winter season.
Why Join Us?
At Impullitti Landscaping, we value our team members and offer a comprehensive benefits package to support your well-being and professional growth. Our benefits include :
Requirements
What We're Looking For
Working Conditions
This role involves both indoor and outdoor work in various weather conditions. Flexibility to work non-standard hours is required.
