What are the responsibilities and job description for the Escalations Representative position at IMS People?
Job Title: Escalations Representative
Location: West Des Moines, IA, 50266
Duration: 9 Months Contract
Job Description:
In this contingent resource assignment, you may: Support Escalations; seek ways to improve individual work processes within established procedures.
Perform routine transactional or customer support tasks.
Regularly receive direction from supervisor and escalate questions and issues.
Interact with client personnel on basic information.
Required Qualifications:
6 months of Customer Service, Financial Services, Underwriting, or Quality Assurance support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Salary : $18 - $19