What are the responsibilities and job description for the Account Manager position at IMS Technology Services?
Account Manager Job Description
We are seeking an experienced Account Manager to join our team of professionals who are passionate about delivering exceptional customer service and growing client relationships. If you enjoy building and growing client relationships, collaborating across internal teams, developing new revenue streams, and delivering outstanding results, this role may be for you.
Key Responsibilities:
- Strategic Event Planning: Conceive, develop, and coordinate successful events that exceed client expectations and meet financial objectives.
- Event Coordination: Coordinate all activities and communications associated with event execution, ensuring timely, accurate, and on-budget completion.
- Budget Management: Create and manage budgets for multiple projects, tracking expenses and ensuring alignment with IMS standards and revenue levels.
- New Revenue Streams: Develop new revenue opportunities from existing accounts through digital services, specialty services, and other related sources.
- Client Relationship Management: Manage and grow client relationships by understanding future show/event information, cross-selling IMS Services, and responding to client concerns effectively.
Requirements:
- 5 Years of Experience: Event management experience supporting onsite event operations, preferably in a technology-related, client-driven professional services business.
- Educational Background: Bachelor's degree in communications/marketing or equivalent experience in a related field.
- Industry Knowledge: Solid understanding of the live event audio-visual industry, with continuous learning of industry technology standards and company product knowledge.
- Sales and Leadership Skills: Proven track record of building and growing sales and profitability, with advanced account management, customer service, communication, and interpersonal skills.
