What are the responsibilities and job description for the Security Technician position at In Charge Electric?
Description
About Us: At In Charge Electric, we’re more than just a workplace—we’re a community of dedicated professionals committed to excellence and growth. Our team thrives on a supportive, dynamic culture that values both individual contributions and team success. Driven by our core values—Driven to Win, Whatever It Takes, and Details Matter—we pursue excellence in everything we do. Join our AMS (Aftermarket Services) division, where your skills will be valued, your hard work rewarded, and your career has room to grow. With top-tier pay opportunities, performance bonuses, and a clear path for advancement, we’re here to help you reach your fullest potential while delivering cutting-edge electrical solutions.
Job Description: The Security Technician will be responsible for the installation, programming, troubleshooting, and maintenance of advanced security systems, including alarms, surveillance cameras, and related components. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a commitment to providing exceptional customer service.
Key Responsibilities
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System Installation and Setup
- Install and configure security systems, including alarms, access control, video surveillance, and intercom systems.
- Ensure installations meet manufacturer specifications, company standards, and client requirements.
- Run and terminate cabling (Cat5e, Cat6, coaxial, etc.) as needed for system connectivity.
- System Programming and Configuration
- Program and customize security systems to meet client-specific needs.
- Integrate systems with smart home platforms or business networks as required.
- Troubleshooting and Maintenance
- Diagnose and repair technical issues with security systems promptly.
- Perform routine system inspections, tests, and maintenance to ensure optimal functionality.
- Customer Service
- Provide detailed system demonstrations and user training to clients.
- Address client concerns and resolve issues professionally and efficiently.
- Offer recommendations for system upgrades or enhancements.
- Compliance and Documentation
- Ensure all installations comply with local and national electrical and safety codes.
- Maintain accurate records of installations, repairs, and service calls.
- Complete required documentation, including service reports and inventory updates.
Skills, Knowledge and Expertise
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Technical Expertise:
- Strong knowledge of security system components, including alarm systems
- Familiarity with industry-leading brands
- Proficiency in network configuration and IP-based systems.
- Experience:
- Minimum 2-4 years of hands-on experience in security system installation and maintenance.
- Experience working with residential, commercial, or industrial clients is a plus.
- Certifications (Preferred):
- Electronic Security Association (ESA) certifications.
- Network or equivalent networking certification.
- Manufacturer-specific certifications (e.g., Axis Certified Professional, Honeywell Certified Installer).
- Soft Skills:
- Excellent problem-solving and troubleshooting abilities.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Other Requirements:
- Valid driver’s license and reliable transportation.
- Ability to lift up to 50 lbs and work in various environments, including heights and confined spaces.
- Availability for on-call or emergency service requests as needed.
Benefits
- Competitive Pay: Earn a strong hourly wage with opportunities for commissions and bonuses
- Paid Time Off: Enjoy 8 paid holidays and accrue additional PTO for a healthy work-life balance
- Take-Home Vehicle: Company-provided vehicle for work and convenience
- Cutting-Edge Technology: Work with the latest tools and technology in the field
- Professional Development: Access comprehensive training in electrical skills, customer-focused sales, and leadership development to support your career growth
- Comprehensive Benefits: Health, dental, and vision insurance, plus a 401(k) with company match.
Apply Today: If you’re a skilled Security Technician looking for a rewarding role with significant earning potential, we want to hear from you. Join us in providing exceptional electrical solutions with a customer-focused approach.
About In Charge Electric
In Charge Electric is a reliable, consistent, and professional residential electrical installation provider covering the great state of Texas. Founded in 2007 with just three employees, In Charge has grown to 8 branches and 3 design centers to care for a homeowner’s every need, wherever they are located. We provide white-glove service and a highly personalized experience to homebuilders and homeowners. We maintain established relationships with key suppliers so that we can offer a variety of products to satisfy our customer’s specifications – from electrical to security, smart home automation, home entertainment, and lighting and fixtures.
