Building Controls Technicians

Job Overview
Service Specialists are primarily responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems to ensure 24/7 facilities operations. A secondary responsibility is to support project teams designing and implementing customer building automation projects.

Responsibilities:

Service and Support-

Perform regular inspections, maintenance, and software updates of control systems

Identify and address system malfunctions or inefficiencies promptly

Implement system upgrades and enhancements to improve efficiency and performance

Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems

Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends

Respond to incidents, outages, and service disruptions promptly

Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage

Act as a point of contact for escalated issues and complex customer inquiries

Collaborate with technical teams to resolve critical incidents quickly and efficiently

Develop incident response protocols and ensure they are followed

Instrumentation & Electrical Design

Create instrument lists by examining P&ID drawings

Compile submittal and procurement documentation for controls and instrument hardware

Provide technical support for panel fabrication technicians

Inspect completed control enclosures

System Design and Configuration

Participate in customer design review meetings

Assemble development system using project hardware and computers

Configure user interface and HMI screens

Configure DDC, PLC and/or DCS control algorithms

Draft system documentation from templates

Assist is customer demonstrations and acceptance testing

Configure networks to interface with equipment.

Onsite System Startup

Job Type: Full-time

Pay: $90,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Performance bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Ability to Commute:

• Columbus, OH (Franklin County) (Required)

Ability to Relocate:

• Columbus, OH (Franklin County): Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $90,000 - $115,000