What are the responsibilities and job description for the Corporate Flight Experience Manager position at In-Flight Crew Connections?
Corporate Flight Experience Manager
We are seeking a highly skilled and experienced Corporate Flight Experience Manager to join our team. As the primary point of contact for our clients, you will be responsible for delivering exceptional service and creating memorable experiences.
Key Responsibilities:
- Personalized Passenger Service: Tailor service to meet the unique needs and preferences of each passenger, ensuring a seamless travel experience.
- In-Flight Service Excellence: Anticipate and fulfill the needs of passengers during every phase of the flight, exceeding their expectations.
- Premium Catering and Meal Service: Oversee the entire process of meal preparation, ensuring the highest quality of food and presentation.
- Aircraft Preparation & Compliance: Ensure the aircraft meets the highest standards, adhering to all regulatory and safety guidelines.
- Flexibility & Client-Centric Scheduling: Work varying hours, including nights, weekends, and holidays, to accommodate client needs.
Qualifications and Requirements:
- Experience: A minimum of 5 years of experience in a Corporate Flight Attendant role.
- Client-Focused Excellence: Proven expertise in providing personalized, anticipatory service to clients.
- Safety and Compliance Expertise: Comprehensive knowledge of aviation safety protocols and a commitment to upholding the highest standards of safety.
- Attention to Detail: Exceptional organizational and multitasking abilities, capable of managing multiple passenger needs simultaneously.
- Physical and Emotional Resilience: Ability to lift up to 75 lbs and manage the physical demands of the role, while maintaining a calm and composed demeanor.
- Adaptability: Capacity to adapt to dynamic schedules, travel needs, and shifting passenger requirements, while maintaining a professional demeanor.
- Global Mobility: Possess a valid US Passport and be flexible in traveling worldwide, with the ability to work in diverse time zones and environments.
- Outstanding Communication: Superior interpersonal and communication skills, enabling effective engagement with clients and colleagues.
Reporting Structure:
Report directly to the Chief Pilot or their designee, ensuring all client needs, safety protocols, and operational requirements are met.
