What are the responsibilities and job description for the In-Flight Crew Connections | Sr. Flight Coordinator position at In-Flight Crew Connections?
Position Title : Senior Flight Coordinator
Company : Confidential
Location : Dekalb-Peachtree Airport (PDK) in Atlanta, Georgia
Must reside within 60 – 90 min of PDK
Employment Type : Contract to hire – overtime eligible!
The Senior Aerial Services Flight Coordinator is an integral part of the Aerial Services team. This individual serves as the primary point of contact with the C-suite to arrange and manage logistics regarding flight requests.
This position reports directly to the Customer Service Supervisor.
Job Responsibilities
- Perform Dispatcher / Office Manager responsibilities and duties, including dispatch of aircraft as defined in the General Operations Manual (GOM).
- Manage additional administrative duties as assigned by Director, Aerial Services or Customer Support Supervisor.
- Communicate with airport ground services, air traffic control, and other departments to ensure smooth operations.
- Handle customer service inquiries related to flights and provide timely updates on flight statuses.
- Oversee and assist with coordination of facility activities and meeting needs.
- Participate and support the Safety Management System (SMS) and ISBAO Standards.
- Reconcile aircraft and facility expenses.
- Interact with executive level customers.
- Pro-active flight following.
- Complete FRAT for all trips.
- Complete and audit post flight records.
- Personally, and professionally, model all aspects of company culture – Safety First, Unquestionable Trust, Superior Performance, and Total Commitment.
Preferred Qualifications
Key Skills and Abilities